Click here to view general comments for a specific hospital:
- » Children waiting up to five years for eye care (23-03-2016)
- » ED nurses to be balloted on industrial action (04-11-2015)
- » 7,700+ patients on trolleys during May (12-06-2015)
- » ED patients 'will die' due to overcrowding (06-01-2015)
- » Root causes of self-harm must be tackled (09-10-2014)
- » HSE figs 'confirm patients are suffering' (24-09-2014)
- » Shock report on mental care suicides (24-06-2014)
- » Medical card policy - then and now (17-06-2014)
- » Govt approves scheme to return cards (17-06-2014)
- » PAC chair wants health chiefs to resign (12-06-2014)
- » HSE had surplus of €31m last year (12-06-2014)
- » Govt halts medical card reviews (29-05-2014)
- » Medical card cut plan hits legal snag (29-05-2014)
- » Cancer patients hit by medical card cuts (19-05-2014)
- » Waiting lists on upward spiral again (15-04-2014)
- » HSE says €1.6m in top ups should end (14-04-2014)
- » HSE may outsource admin work (06-04-2014)
- » Finance control issues at homecare firm (03-04-2014)
- » HSE ultimatum on private practice (31-03-2014)
- » Health now 'doing less with less' (31-03-2014)
- » Shock findings in HSE agency audit (19-02-2014)
- » Two hospitals face fines over top-ups (14-02-2014)
- » Patients taken off waiting list 'in error' (13-02-2014)
- » Hospital filled CEO post without approval (04-02-2014)
- » Hospitals facing massive cuts (31-01-2014)
- » Service will struggle to meet demands-HSE (14-01-2014)
- » Cancer hospital chiefs got charity top-ups (09-01-2014)
- » Vincent's CEO gets nearly €300,000 (24-12-2013)
- » St Vincent's still tight-lipped on top-ups (20-12-2013)
- » HSE targets €1bn in cuts/savings (18-12-2013)
- » Ex-CRC chief got lump sum from charity (11-12-2013)
- » HSE denies it knew about CRC top-ups (03-12-2013)
- » Holles St not pay compliant - HSE (27-11-2013)
- » 'Pay compliance pledges not valid' (27-11-2013)
- » Holles St Master says all her pay authorised (21-11-2013)
- » Savita hospital defends record (18-11-2013)
- » Hospitals say cuts threaten patients (06-11-2013)
- » New drug cost-cutting scheme (01-11-2013)
- » HSE promises better info on medical cards (30-10-2013)
- » HSE denies medical card cull (30-10-2013)
- » €200m HSE bail-out now likely (23-10-2013)
- » HSE, Minister defend medical card system (17-10-2013)
- » Massive health cuts in 2014 (15-10-2013)
- » UHG and national maternity care slammed (09-10-2013)
- » IMO agrees to re-enter talks on doc strike (09-10-2013)
- » Junior doc strike hits services (08-10-2013)
- » Emergency patients face strike delays (08-10-2013)
- » Doctor strike now almost inevitable (02-10-2013)
- » IMO denies 'triple pay' claim (02-10-2013)
- » Health 'bailed out' five years in a row (24-09-2013)
Below are the latest general comments as posted by people who have completed the online survey.
On morning of discharge the nurse wasn't very positive with comments to mum. When a patient leaves I think positive comments are better going forward.
|This user's rating:||75%|
Medical staff excellent. Bathroom on ward in serious need of refurbishment.
|This user's rating:||84%|
On my third pregnancy attending Rotunda. Had baby in 2006, 2 miscarriages in 2013, baby in 2014 and number three due in 2017! I have always attended Rotunda public and always been happy. The new public system is much quicker now for appointments. Completed my booking appointment in 1.5 hours yesterday as opposed to previous pregnancies where visit took three hours. I saw the same staff at check in - I love those girls - the same lady in the floor in the public clinic and she is lovely. Scans in public are not great - the 20 week is good but other scans I don't know how they know what they are looking at! Booked panorama testing again and delighted to see it has been reduced to 350 euro - it was nearly 600 last time! I could go private-I'm self employed, but I think the public service is extremely good and don't see a need to pay to go private. I find the hospital clean, staff friendly and helpful and food is nice. It's a hospital not a hotel and as long as both my baby and I are well looked after that's the service I am interested in. There are some fantastic night nurses who helped immensely with breastfeeding. I was left to my own devices with baby no 2 and that suited me fine. Don't love reception staff - a little court but I'm sure they have a lot to deal with. Worked in Holles Street a few years ago and there's no comparison, I would pick Rotunda every time.
|This user's rating:||80%|
I have received top rate care from the very first visit 2 1/2 years ago. What kind, caring, skillful nurses. A horrible time made bearable by wonderful ladies who never fail to make each patient feel important.
|This user's rating:||88%|
My grandfather went in for surgery just a week after a serious operation. He was sent home with no information about aftercare while still in a very very fragile state. He subsequently contracted pneumonia and we had to call an ambulance. On arrival to a different hospital, they were shocked at the treatment he had received and the state of his person. The clinic then requested he be transferred back to them for a procedure which he never received and to meet a doctor we have never seen. His condition has only deteriorated since his arrival. The only redeeming feature is his physiotherapist and two of his male carers, after this there is nothing to speak positively about.
|This user's rating:||29%|
The doctors, it seems, don't tell the nurses anything and they don't listen to you. Four times my mum had to tell them she was in earlier on this year with similar pain. She waited ages to be seen and was given no pain relief. She was on a trolley for over 12 hours, then put in a ward, then moved again to another ward where it smelled and was dirty. She had no locker to put her things in, just the bed, and she is a VHI patient. Never returning to this hospital ever again.
|This user's rating:||36%|
From when I entered A&E, until I was moved to the gynaecological ward, it took four hours which compared to times in past was very good. Most of all I was dealt with very efficiently. However, when I was told I had to go to the gynaecological ward everything changed. I sat there for over four hours without a nurse even acknowledging me. It wasn't until I said I was leaving that they chased up a doctor to see me. The whole experience was so upsetting and unpleasant. And after all the wait I was seen by a doctor In under 10 minutes and sent off with prescription for painkillers, bearing in mind A&E were confident I might be kept in.
|This user's rating:||40%|
Orthepedics - Some basic level of customer care would go a long way to improving the often chaotic wait areas which are accompanied by surly staff and some condescending nurses. My whole experience was sub-standard. It has taken me time and distance to realise just how poor the operation really was.
|This user's rating:||35%|
The catering and cleaning staff were a disgrace. They barged into my daughter's isolation room. Their communication skills were minimal. My daughter pooed on floor at 6pm and at 9pm I was still waiting on someone to clean it up so I got on my hands and knees and did it myself. When I complained about it and mentioned infection control, it was passed off as staff shortages. While they drag the poo on their shoes half way around the ward. The nurses were nice but by god the support staff need to be addressed about this lack of respect. Cleaning a floor by throwing a jug of water then mopping it up is hilarious.
|This user's rating:||66%|
The doctors nurses and all the staff of the A&E were all very caring and professional. They were all under enormous pressure and so, so overworked. It's time they were all treated with the respect they deserve.
|This user's rating:||84%|