Click here to view general comments for a specific hospital:
- » Children waiting up to five years for eye care (23-03-2016)
- » ED nurses to be balloted on industrial action (04-11-2015)
- » 7,700+ patients on trolleys during May (12-06-2015)
- » ED patients 'will die' due to overcrowding (06-01-2015)
- » Root causes of self-harm must be tackled (09-10-2014)
- » Revamp planned for non-hospital care (08-10-2014)
- » HSE figs 'confirm patients are suffering' (24-09-2014)
- » Irish drinking well above OECD average (02-07-2014)
- » Shock report on mental care suicides (24-06-2014)
- » Medical card policy - then and now (17-06-2014)
- » Govt approves scheme to return cards (17-06-2014)
- » PAC chair wants health chiefs to resign (12-06-2014)
- » HSE had surplus of €31m last year (12-06-2014)
- » Govt halts medical card reviews (29-05-2014)
- » Medical card cut plan hits legal snag (29-05-2014)
- » Cancer patients hit by medical card cuts (19-05-2014)
- » Waiting lists on upward spiral again (15-04-2014)
- » HSE says €1.6m in top ups should end (14-04-2014)
- » HSE may outsource admin work (06-04-2014)
- » Finance control issues at homecare firm (03-04-2014)
- » HSE ultimatum on private practice (31-03-2014)
- » Health now 'doing less with less' (31-03-2014)
- » Shock findings in HSE agency audit (19-02-2014)
- » Two hospitals face fines over top-ups (14-02-2014)
- » Patients taken off waiting list 'in error' (13-02-2014)
- » Hospital filled CEO post without approval (04-02-2014)
- » Hospitals facing massive cuts (31-01-2014)
- » Service will struggle to meet demands-HSE (14-01-2014)
- » Cancer hospital chiefs got charity top-ups (09-01-2014)
- » Vincent's CEO gets nearly €300,000 (24-12-2013)
- » St Vincent's still tight-lipped on top-ups (20-12-2013)
- » HSE targets €1bn in cuts/savings (18-12-2013)
- » Ex-CRC chief got lump sum from charity (11-12-2013)
- » HSE denies it knew about CRC top-ups (03-12-2013)
- » Holles St not pay compliant - HSE (27-11-2013)
- » 'Pay compliance pledges not valid' (27-11-2013)
- » Savita hospital defends record (18-11-2013)
- » Hospitals say cuts threaten patients (06-11-2013)
- » New drug cost-cutting scheme (01-11-2013)
- » HSE promises better info on medical cards (30-10-2013)
- » HSE denies medical card cull (30-10-2013)
- » €200m HSE bail-out now likely (23-10-2013)
- » HSE, Minister defend medical card system (17-10-2013)
- » Massive health cuts in 2014 (15-10-2013)
- » UHG and national maternity care slammed (09-10-2013)
- » IMO agrees to re-enter talks on doc strike (09-10-2013)
- » Junior doc strike hits services (08-10-2013)
- » Emergency patients face strike delays (08-10-2013)
- » Hospitals face cuts under shift sanctions (02-10-2013)
- » Doctor strike now almost inevitable (02-10-2013)
Below are the latest general comments as posted by people who have completed the online survey.
Having had 2 recent major surgeries with complications, I returned to Emergency Department as advised by my homecare nurse. They just sent me away, and everybody else too, as they said there were no beds available. They sent me to a public hospital who immediately referred me back to the Beacon because of the great complexity of my condition and the fact they would need my medical files etc... Then my surgeon's secretary at the Beacon phoned me to say there were indeed beds available for previous patients like me who needed ongoing possible treatment, and that I shouldn't have been sent away.
|This user's rating:||66%|
Without the outstanding care and treatment that my sister received from Dr O'Suilleabhain and his team, my sister would not be alive today. Words cannot express how grateful we are to all the staff at the Mercy.
|This user's rating:||99%|
On two visits I was waiting six to eight hours without seeing a doctor. The nurses in general although not actually rude were very abrupt and made no attempt to calm my anxiety. I was given the impression that as a pensioner I was a nuisance. When I eventually saw a doctor he wanted to admit me but I refused to be admitted as if I was going to die I would rather die in my own home than in a place where I was made to feel so unwelcome. I also got the impression that there were quite a lot of people there who were busy doing nothing. The receptionist was pleasant though.
|This user's rating:||30%|
My appointment has been changed four times by the administration staff so far and I don't know what is going on in this department? I think the medical care in this country is designed for people who have money.
|This user's rating:||79%|
My mother was at the elderly care department in outpatent. To the person who put elderly care on the third floor and in a broom cupboard, just what where you thinking? Each patient would likely have one person with them and the patient would probably have a wheelchair or a frame. I had to sit behind my mother in a narrow corridor, how was I supposed to chat to her? I found out there was quite a lot of patients with the same appointment time. How on earth is this supposed to work? We here there for three hours waiting. I watched as one lady had a problem with her elderly father. He became very agitated whilst waiting. After all, this is care for the elderly. So what caring parson thinks of treating elderly people like this? On my way through the hospital I seen wide open spaces where there were outpatients waiting. As far as I can see this is where elderly care should have been. I feel a big rethink of this department is in order and please do not give everyone the same time for their appointment. I have never come across this before, and hopefully never will again.
|This user's rating:||67%|
Went to the hospital as my son was having an allergic reaction and felt concerned in case his condition worsened. Waited about 30 to 40 minutes to see triage nurse. When I went to sit i was told not to as they was vomit on the floor from a previous patient. Son was examined and she advised me to go to my doctor to get him allergy tested. We were lead down to the children's waiting room/play room. It was very dirty with a large hole over by the wall in the floor. Anyone could have tripped over or a small child could have wedged their foot in. There were paper vomit bowls on the floor which had been used and not cleaned up. Leftover sandwiches and wrappers on the windowsills plus used plastic syringe dropper things on the floor. After an hour or so of waiting my son was feeling a lot better and the swelling and hives had subsided so I told the nurse we were leaving as I felt we were going to pick something up in that place. Very dirty and poor children waiting for ages to be seen. Hope I never have to return.
|This user's rating:||40%|
I am not praising the hospital as my husband had very poor care there. However, I was so happy with everything to do with the dermatology department.
|This user's rating:||90%|
Atrocious experience. I was touched inappropriately by one member of staff and was met by negative responses from staff when I told them. I received very poor care by nurses. I saw elderly patients not getting their meds and being left soiled. One elderly lady was left hanging in the air on a hoist. She was crying and the response I got from a nurse was not enough staff to take her down.
|This user's rating:||42%|
I thought it was a bit strange that the bedsheets weren't changed in the two nights I was there after giving birth. The food was served at the end of the bed where I couldn't reach without pain after giving birth and the table didn't move. Breastfeeding support could have been a bit more consistent. The manner in which patients were asked to leave to free beds for new patients could have been a bit friendlier. And when mums and babies (and dads) did get ready to leave they had to wait a long time before being discharged.
|This user's rating:||75%|
I was recently a patent here when I had severe stomach cramps. When I entered I had to use a wheelchair because I couldn't walk and there was plenty to go around. I was moved straight to the maternity and labour ward where I was assessed by an excellent team of nurses, midwives and doctors and surgeons. I am 22 weeks pregnant and after having three miscarriages in the last five years this is my miracle baby as I had given up hope of having another baby. The staff treated me with respect ad dignity, they helped and reassured me that my baby was ok. Later that morning I was diagnosed with severe gallstones and treated with the best care possible for five days. Me and my partner owe everything to the nurses in Kilkenny for helping me and our baby and the surgeons who explained everything from the procedure that will be happening to when I deliver my baby in March. Words cannot describe how much these men and women helped me. They were so good and caring looking after me and my baby. I'm home on bed rest and have to take it easy until I have the baby.
|This user's rating:||97%|