Click here to view general comments for a specific hospital:
- » Children waiting up to five years for eye care (23-03-2016)
- » ED nurses to be balloted on industrial action (04-11-2015)
- » 7,700+ patients on trolleys during May (12-06-2015)
- » ED patients 'will die' due to overcrowding (06-01-2015)
- » Root causes of self-harm must be tackled (09-10-2014)
- » HSE figs 'confirm patients are suffering' (24-09-2014)
- » Shock report on mental care suicides (24-06-2014)
- » Medical card policy - then and now (17-06-2014)
- » Govt approves scheme to return cards (17-06-2014)
- » PAC chair wants health chiefs to resign (12-06-2014)
- » HSE had surplus of €31m last year (12-06-2014)
- » Govt halts medical card reviews (29-05-2014)
- » Medical card cut plan hits legal snag (29-05-2014)
- » Cancer patients hit by medical card cuts (19-05-2014)
- » Waiting lists on upward spiral again (15-04-2014)
- » HSE says €1.6m in top ups should end (14-04-2014)
- » HSE may outsource admin work (06-04-2014)
- » Finance control issues at homecare firm (03-04-2014)
- » HSE ultimatum on private practice (31-03-2014)
- » Health now 'doing less with less' (31-03-2014)
- » Shock findings in HSE agency audit (19-02-2014)
- » Two hospitals face fines over top-ups (14-02-2014)
- » Patients taken off waiting list 'in error' (13-02-2014)
- » Hospital filled CEO post without approval (04-02-2014)
- » Hospitals facing massive cuts (31-01-2014)
- » Service will struggle to meet demands-HSE (14-01-2014)
- » Cancer hospital chiefs got charity top-ups (09-01-2014)
- » Vincent's CEO gets nearly €300,000 (24-12-2013)
- » St Vincent's still tight-lipped on top-ups (20-12-2013)
- » HSE targets €1bn in cuts/savings (18-12-2013)
- » Ex-CRC chief got lump sum from charity (11-12-2013)
- » HSE denies it knew about CRC top-ups (03-12-2013)
- » Holles St not pay compliant - HSE (27-11-2013)
- » 'Pay compliance pledges not valid' (27-11-2013)
- » Savita hospital defends record (18-11-2013)
- » Hospitals say cuts threaten patients (06-11-2013)
- » New drug cost-cutting scheme (01-11-2013)
- » HSE promises better info on medical cards (30-10-2013)
- » HSE denies medical card cull (30-10-2013)
- » €200m HSE bail-out now likely (23-10-2013)
- » HSE, Minister defend medical card system (17-10-2013)
- » Massive health cuts in 2014 (15-10-2013)
- » UHG and national maternity care slammed (09-10-2013)
- » IMO agrees to re-enter talks on doc strike (09-10-2013)
- » Junior doc strike hits services (08-10-2013)
- » Emergency patients face strike delays (08-10-2013)
- » Hospitals face cuts under shift sanctions (02-10-2013)
- » Doctor strike now almost inevitable (02-10-2013)
- » IMO denies 'triple pay' claim (02-10-2013)
- » Health 'bailed out' five years in a row (24-09-2013)
Below are the latest general comments as posted by people who have completed the online survey.
Good service overall. Helpful and friendly staff. Could do better at explaining what follow up you (patient) need to do after discharge.
|This user's rating:||79%|
Disorganized and downright cold staff members. I felt little to no empathy when dealing with the nurses and doctors who were 'helping' my daughter. The reason I came into the hospital was for a minor query regarding feeding, which was turned into unnecessary scares of heart and stomach problems. They kept us overnight and billed us 75e, and I left with ZERO answers to my problem. I was made to feel intimidated and insecure as a first time mom. On a different note, the food is a disgrace and their promise of a bed so I could stay with my infant daughter was a cold, hard, leather sofa.
|This user's rating:||42%|
I gave birth at CUMH after being 14 days overdue with my planned home birth. I was initially upset to be in the hospital, but I was happy with nearly every nurse and doctor who helped me. The staff at the induction ward were especially lovely, as well as the midwives in the delivery room. I was well taken care of by them. However, a negative was one nurse on the postnatal ward who was the most unpleasant person to deal with. She was cold hearted and treated me and my husband as if we were stupid for the questions we asked. She had no empathy for first time parents. She also was extremely harsh to my husband who had a shower in our room on the ward, not knowing he wasn't allowed. Her mannerism and lack of care was so appalling that when I needed help, I asked my husband only to bring in a nurse if wasn't her. Aside from her, the care was better than expected... shame she had to spoil it at the end!
|This user's rating:||69%|
Waited in A&E for 12 hours with no treatment at all. A long time to be waiting in pain. Going home to try and get some sleep and then will go to another hospital.
|This user's rating:||29%|
My Mum has had eye surgery in the Galway Clinic on two occasions in past four months. On both occasions she was extremely well looked after. As a health professional myself I would rate the Galway Clinic highly.
|This user's rating:||94%|
I wasn't expecting my MRI diagnosis of a brain tumour - the staff of the MRI handled the matter brilliantly as I could have gone into shock with such news but they were clear and informative in their communications with me and referred me promptly to Dr. O'Connor. I got full information, and the team worked really well with Beaumount to deal with my illness.
|This user's rating:||100%|
Once a great hospital but has gone seriously down hill. Nurses don't seem to have a clue what they are doing due to lack of experience. Shortage of experienced nurses observed on a daily basis. Where have they all gone? I'll never go back to this hospital again.
|This user's rating:||46%|
Definitely degrading in quality every time I have to go there; standards of cleanliness in wards, outpatient clinics and general areas appalling (I hate to say that, but it's the only way to describe it). Individual staff are fine but overall the level of competence is lacking - kept waiting for eight hours for ultrasound to investigate if I had appendicitis; when they finally sent me for scan, the department was locked up and everyone had gone home, so never got scan at all in the end. Luckily for me it wasn't appendicitis. I was told I'd have to wait until the next day when the ultrasound tech would be back on duty so I discharged myself and went home). Other experiences even worse!
|This user's rating:||36%|
Got called in for appointment to tell me (after two years on waiting list) that I'd be undergoing a surgical procedure to investigate complaint. Doctor who informed me was not one who I had met before and spent most of the short interview telling me he wouldn't be there next week as he was going on holiday, so second doctor who would be doing the procedure was also another one who had never seen me before and had no knowledge of my case. Never explained to me reasons, purpose, risks, etc of procedure (had to look it all up on internet when I got home). More concerned about getting out on time for his holiday than treating patient.
|This user's rating:||38%|
Huge difference in how I was treated by consultant, staff, etc in the respiratory department and in other departments. Treated me like human being, spoke to me politely, explained what was going on, what they were going to do, reasons for it. Consultant was a gentleman, addressed me by name and looked in my face and spoke to me like human being (very unlike his colleagues in other departments), explained things fully to me and treated me with courtesy and intelligence.
|This user's rating:||80%|