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- » Shock findings in HSE agency audit (19-02-2014)
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- » Patients taken off waiting list 'in error' (13-02-2014)
- » Hospital filled CEO post without approval (04-02-2014)
- » Hospitals facing massive cuts (31-01-2014)
- » Service will struggle to meet demands-HSE (14-01-2014)
- » Cancer hospital chiefs got charity top-ups (09-01-2014)
- » Vincent's CEO gets nearly €300,000 (24-12-2013)
- » St Vincent's still tight-lipped on top-ups (20-12-2013)
- » HSE targets €1bn in cuts/savings (18-12-2013)
- » Ex-CRC chief got lump sum from charity (11-12-2013)
- » HSE denies it knew about CRC top-ups (03-12-2013)
- » Holles St not pay compliant - HSE (27-11-2013)
- » 'Pay compliance pledges not valid' (27-11-2013)
- » Holles St Master says all her pay authorised (21-11-2013)
- » Savita hospital defends record (18-11-2013)
- » Hospitals say cuts threaten patients (06-11-2013)
- » New drug cost-cutting scheme (01-11-2013)
- » HSE promises better info on medical cards (30-10-2013)
- » HSE denies medical card cull (30-10-2013)
- » €200m HSE bail-out now likely (23-10-2013)
- » HSE, Minister defend medical card system (17-10-2013)
- » Massive health cuts in 2014 (15-10-2013)
- » UHG and national maternity care slammed (09-10-2013)
- » IMO agrees to re-enter talks on doc strike (09-10-2013)
- » Junior doc strike hits services (08-10-2013)
- » Emergency patients face strike delays (08-10-2013)
- » Hospitals face cuts under shift sanctions (02-10-2013)
- » Doctor strike now almost inevitable (02-10-2013)
- » IMO denies 'triple pay' claim (02-10-2013)
- » Health 'bailed out' five years in a row (24-09-2013)
- » 115% rise in waiting lists (15-09-2013)
- » New CEO for kids' hospital group (14-09-2013)
- » 15% of junior docs are agency staff (26-07-2013)
- » Children's waiting lists double (19-07-2013)
- » Waiting lists continue to rise (01-07-2013)
- » HSE plans new cuts as crisis grows (28-06-2013)
- » New head for waiting list unit (27-06-2013)
- » Review queried future of Tallaght Hospital (20-06-2013)
- » Nursing board seeks Savita staff rosters (20-06-2013)
- » €1.5m spent on waiting list experts (20-06-2013)
- » Health costs to rise again (15-06-2013)
- » Savita - staff may be held accountable (13-06-2013)
- » Strike threat as Croke Park deal collapses (16-04-2013)
- » 24-hour ED waits deemed serious incidents (19-03-2013)
- » Shock rise in hospital waiting lists (14-03-2013)
- » One-fifth of health budget cut since 2008 (07-03-2013)
- » Limerick has longest outpatient waits (25-02-2013)
- » Probe finds major flaws in foster care (21-02-2013)
- » New hospital funding system next year (15-02-2013)
Below are the latest general comments as posted by people who have completed the online survey.
Would be a great hospital if they had half enough staff, didn't leave you waiting 2 hours for a scheduled appointment, and if the nurses could do the simple task of taking bloods without having blood pouring down your arm and onto the floor.
|This user's rating:||48%|
We had to wait in recovery for three hours for a bed in the wards to become available. That is my only gripe. The staff were excellent and the hospital really clean.
|This user's rating:||100%|
The maternity in Limerick is so busy however all of the staff encountered, Dr J Slevin, midwives m3 for the week starting 3rd March, were always professional and willing to help any way they could. They couldn't be faulted in any way. The reception area of the hospital and admissions area seemed a bit cramped for space as they were so busy in admissions, there were not enough seats for all of the women waiting to be seen. The reception desk was unmanned at certain times too which was not great as the phone was left ringing, this also happened once or twice in the admissions area. Overall, had a very positive experience which was because all of the staff were excellent.
|This user's rating:||92%|
There were no beds available. The patient literally walked the ward until she was ready to deliver. A junior doctor inserted her arm up to the elbow to yank out the placenta instead of giving a normal amount of time for it to come out on its own. This was to hurry things along as the midwives were changing shifts. This doctor was only wearing a glove to the wrist! The young patient has spent eight weeks on antibiotics and is in terrible pain. This has lead to serious depression. She cannot get help because none is available. God help Ireland and what passes for a 'center of excellence' in our health system. UCHG cannot handle their current maternity cases and now there is talk of closing Portiuncula and all these maternity cases would have to go to UCHG. God help the pregnant women that must depend on this hospital to have their baby!
|This user's rating:||21%|
Very disappointed! First appointment I was in the room with doctor for five mins and was told I needed to get a copy of MRI (this wasn't stated on letter and I travelled four hours to be told this when I got there.) I requested MRI from the hospital that originally did MRI and they sent it immediately. I rang the consultant's secretary several time, leaving messages asking her to call me back confirming if she received the MRI - not one call was returned. The Friday before my appointment she finally answered phone and said she had no MRI and when I asked for a letter from her so I could request a second disc as I word be charged, she declined. I attended my appointment on the Monday (four hours of traveling again) to be told you have no MRI we can't do anything. I attempted to apolgise and explain to consultant what had happened and my response from him was 'I am defending my secretary'. Eventually got my disc and went to hand deliver it, went to the waiting room of the secretary and was greeted by signs saying take a seat and wait. After a long wait and overhearing two secretaries discussing a wedding they were attending from the opposite side of the frosted glass I eventually gave up and left. The disk was left with reception with a note asking for the secretary to ring once she received it, four days later still no call.
|This user's rating:||36%|
I have experienced both sides of the care that Rotunda can offer.I had my son there last year as a public patient - and although waiting times were long and it was overcrowded, I was very impressed with the staff and their handling of my pregnancy due to past complications on the previous birth of my daughter(in the UK). I was treated with dignity and my opinion valued - and was very happy with my elective c-section done by the consultant and my subsequent aftercare in the Lille Suite.Unfortunately a few weeks ago I miscarried my third child at 10 weeks - the experience I had was very different. I was told by the nurse to come in at 11am on the Monday - as it was fairly obvious that I was having a threatened miscarriage which gradually got more serious overnight. I arrived at the early pregnancy unit on the monday very upset ,tearful, bleeding and in pain. On arrival the waiting room was packed full of couples - in a very public waiting room, on small benches facing each other, no magazines - just staring at each all in various states of distress. On the television - Jeremy Kyle was conducting a paternity test!! My husband was only able to be with me for an hour from 11am - 12pm as we assumed we had an appointment, and he had to return urgently to work. Over two hours later, I was eventually seen(spending the last hour crying in the waiting room) - my husband at this point had already had to leave - so I was told the news on my own that my baby's heartbeat had stopped and was extremely distraught. The staff present attempted to be compassionate - but as a nurse I was surprised that no information/leaflets were given to me and no details regarding support etc. There was a VERY LIMITED amount of staff, as it appeared only one doctor and nurse were on call in this department. I opted to have a D and C - and arranged it specifically for Thursday so my husband could be at my side. When I later got home that evening - I was rung by the nurse to say in fact - Thursday was not confirmed as she could not contact theatre and she would pass onto the secretary to contact me. By the Tuesday afternoon I had heard nothing - so tried to ring the early pregnancy unit which kept going to answer phone and theatre - eventually late afternoon I got hold of a secretary, who did get someone to ring and confirm my surgery was for Thursday. I was called on the Wednesday to advise me to come in extra early - 6am, as I was first on the list(which was fantastic!). We organised childcare and arrived at the rotunda on the thursday morning - to be told by admissions there were no beds...and that we would again have to wait in the public waiting room until one became available.At this point I became totally distraught at the prospect of waiting potentially for hours, in a highly emotional state and still bleeding and in pain.To her great credit the admissions lady rang the gynae ward - where I was taken to immediately and treated very well. The theatre staff and gynae staff were brilliant - even giving me another scan to put my mind at rest....So its been some ups and some downs at the Rotunda for me.
|This user's rating:||57%|
I am not in the least surprised at the current sickening and tragic revelations about the maternity deptartment in Portlaoise hospital. I had the misfortune to meet the most unprofessional midwife when I went in to have my second child. I confided in my consultant after some time about the appalling manners of the midwife in question and how she treated me and my consultant pleaded with me to submit a letter of complaint to the Director of Nursing as she had heard similar stories from other mothers. She told me that the attitude of this midwife and some others was noted by senior staff to be dreadful but that she has been on staff for years and had little or no respect for anyone and there was very little could be done unless women formally complained. I agreed to complain and this experience left me completely lost for words. The person I spoke to really didn't seem to want to know! I left the hospital with my baby so I have a huge amount to be thankful for. My sympathies are with the women who weren't so fortunate, for the loss of their precious babies and having been treated so utterly disgracefully by staff who have developed a despicable culture of treating women in their most vulnerable state with a lack of empathy, understanding and basic bedside manners.
|This user's rating:||47%|
The doctor treating me was insensitive and upset me at every visit! The doctor lacked compassion and empathy and was so rude and nasty to their patients. Definitely would not be recommending that doctor to anyone. The midwives on the other hand are amazing!!
|This user's rating:||73%|
Food appalling on the ward. As a parent staying with my child I was not asked once if I would like something like even a cup of tea or bit of toast. The main canteen is so over priced, the one and only time I used it I paid just over €6 for 2 sausages, 2 pieces of pudding, half a tomato, a spoon of chipped potatoes, 2 slices of bread and coffee. Sat down to eat it and got turned off it as sausages were sour and tomato had two black spots. In hindsight I should have gone and complained but I was exhausted from being with my son, so I just left and never went there again for the remainder of his stay.
|This user's rating:||71%|
Wonderful hospital with first class staff that should be praised and thanked more
|This user's rating:||90%|