Hospital was like a war zone - people herded from one area to another only to be told "Move - you are in the way " Contradictory information given with regard to whether patent is to be admitted of not - Staff visibly stressed - patents visibly stressed - obviously sick patients ignored when requested help from staff.

My daughter has regular appointments with Paediatrics, Neurology and Ophthalmology to monitor her condition. Paediatrics and Neurology are fantastic -- opthalmology outpatients appointments are a joke, with a usual waiting time of 3 hours after appointment time (for which we are always early) for a 10-minute appointment.

I was recently admitted to Bantry Hospital for two nights very ill with chest pains and nausea. The level of care I received there was second to none. All staff, Doctors, nurses, porters and cleaners treated me with excellent care, kindness and respect. Well done to them and I am very grateful for their service. Elton.

When going to my clinic, the doctor doesn't spend much time with you. He gave me tablets that he said would be good, which I have already had twice by him and told him they weren't great on my stomach.

I attended St James Hospital for a sleep study, and was wired up by a very helpful sleep lab technician. I was informed by the technician to leave the door unlocked, in case of emergency. I went to bed around 12pm, and I was awakened by the sound of the door being opened. When I looked at the end of the bed, there was a man standing there, when he saw me awake, he quickly exited the room. I telephoned the night nurse and he put a sign on the door "Do not disturb", and then I locked the door. I could not get any explanation from the hospital as to who had entered the room, despite the fact they have CCTV in the corridor of the hospital, and also a camera over the bed in the sleep study room. It was a very frightening experience.

Staff were nice but hospital was so dirty. I would expect if a kitchen had this bad hygiene standards, it would be shut down. It is filthy.

AN EXCELLENT LOCAL HOSPITAL THAT SEEMS TO BE WELL STAFFED. SPARKLING CLEAN. A PLACE THAT I FELT VERY MUCH AT EASE AND SAFE IN LONG MAY IT LAST.

My brother in law came to UHG with appendicitis, he was in severe pain and received morphine which did help.The doctor was extremely professional and the paramedic staff were excellent. The emergency department was like Beirut, patients lying everywhere. The nurse who dealt with my brother in law was the rudest person we have ever met. I understand that the emergency department can be busy but a smile and a helping hand wouldn't go astray. I am a nurse myself and work in a busy oncology ward and I would never be rude to staff. She connected my brother in law to IV fluids and never commenced them, when I returned after half hour they were still clamped off. She wasn't one bit nice when we asked for them to be started. I pity any poor vunerable person coming in on there own, they may be too afraid to ask the nurse anything when she is so rude. All i can say is that she made the A&E experience unbearable for us all.

The staff are great but could smile a bit more in the wards. I was very disappointed, was discharged after having a stroke without having a scan of my arteries and had to go back the following week as an outpatient when really all theses tests and scans should be done urgently as an inpatient. Overall it is an exellent hospital, I found the staff over the top washing hands, it is so clean and I'm a clean freak. I feel it's one of the best hospitals, I wouldn't go to any other hospital.

I attended the maternity section and there isn't a chance in hell I will return there!