My husband was admitted after having a seizure, and four days later, he is still in A&E waiting to see a neurologist. The experience has been a nightmare so far. Staff very overworked, not enough space, trollies lined up on each side of corridor, no privacy to discuss your illness etc... No dignity, total lack of respect for patient’s condition, food for patients very bad, tea almost cold.

Attended on a Tuesday afternoon with my 11 year old son. Within an hour we had been triaged, seen a doctor, got an x-ray and advice on discharge. Could not believe this as it is always much longer in any other hospital that I have attended. The staff in Mayo General are really organised and professional. Could not rate them highly enough.

Excellent care and attention from all staff, from admission to discharge.

Have never been so disgusted by a hospital and its staff, absolutely shocking. The previous doctor over my case couldn't care less. They have since left and now God is the only one that knows who my consultant is because secretary and clinics don't know. If I had a choice, I would never set foot in that hospital, but I don't have a choice so am stuck now in limbo. If I could rate the consultant and hospital, it would b a big fat zero.

Cannot fault our visit except for the parking. We were in the radiology department for a scan. From the time we went in we were greeted warmly at reception. My father was seen early for his scan and looked after with such care and compassion. Nothing but outstanding care from everyone we met. We have been to other private hospital facilities in the past but will be returning to Hermitage Clinic wherever possible.

Floor staff were great, especially the nurses. It seems they are understaffed. Emergency Department was ok too. The procedure was ok but the hygiene in the theatre could be improved as it smelled of cigarette smoke. The consultants should take more time to explain the condition. One of the consultants didn't inform me of my CT results and another consultant had to take over and two days later I was told the results.

Absolute disaster of a hospital. Trolley crisis year round, disgusting food, a total lack of nursing care. It only seems to operate Monday to Friday (they just keep it ticking over on weekends), impossible to get your hands on a doctor or specialist, procedures cancelled and this has happened after even being admitted and prepped. As a patient, if you can’t fight your own corner you better have a loved one doing it for you.

You're not a patient, you're a purse on legs. It starts when you try to get an appointment. Dozen of calls to reception and secretaries who never seem to answer the phone during office hours. You are asked to leave your details and they never call you back. Appointments given at worst hours. On the day, I waited a long time to be seen by someone who dismissed me asap, before setting me up for a procedure that will happen in 3 to 6 months if I am lucky. To conclude: ripoff + paying high private insurance rates for same service as public hospital.

Disorganised staff in central registration looked like they didn’t really know what they were doing, no private space when going through admission. You are facing away from the desks when waiting to be called, not very clear that you are to take a ticket. I was in another private hospital recently and it was much more organised and staff seemed a lot happier. Sorry to see the Bons staff looking so dejected. Management need to take heed.

Busy maternity room. Very noisy. Visiting hours should finish at 8.30pm, but there seems to be no regulation of this at all from staff. At 10pm, visitors still arriving, talking loudly for hours and no sign of them leaving. Other patients being induced at 6am the next day and people trying to get babies to sleep through this noise.

I cannot reiterate just how unfit for purpose this hospital is. My file was lost three times on and before admission. The wards were packed and unclean, as was cutlery and dishes. There is a very apparent negative organisational culture towards patients of the hospital which I experienced from administrators, technicians and doctors. I had a test, which involved me being stripped from the waist up and feeling vulnerable and obviously worried about my health - I was barked at by an over-stressed technician who gave no instructions, answered calls during the test, and got irritated with me for 'breathing' when they had given me no instructions before or during the assessment. Patient care is non-existent. I have since had to pay for private assessments.

Awful hospital, badly organised and nurses have a horrible attitude.

Overall, St James is by far the best hospital I have attended in Dublin, and I can't really fault it on anything. I was attended to quickly at A&E by kind and efficient staff, given diagnostic tests without delay, and moved to a ward the same evening. The whole place was clean, efficient and well run, with wonderful staff.

Great in most aspects but generally very bad communication. Discharges on every occasion a nightmare. I was discharged at 6.30pm one winter evening on a frosty night in November for a bus ride of approximately three hours home alone, and 20 mins walk to wait on a bus. No empathy shown by staff on discharge. One minute you’re told not to make arrangements to go, and then you're told, you can go now despite long distances. I’ve left approximately six messages with a department over the last year and have been promised return phone calls, never to materialise. I have to commend the fantastic kitchen staff who are so kind on every floor I have been a patient in. You need to buck up St Vincent’s. We are human beings, I know you’re extremely busy, but please treat us as such. Definitely need more staff even to return phone calls.

The wait time in A&E was 14 hours.

Doctor was texting and making calls during scheduled time with patient. Also delved into other colleagues' personal affairs in front of patient. Very, very unprofessional.

The nurse who dealt with my miscarriage was my angel, such a compassionate person. We were dealt with in such a calm and dignified and respectful fashion. Thank you. A terrible sadness made easier by a truly lovely kind caring nurse.

The outpatients department at Tullamore hospital is an ABSOLUTE SHAMBLES. Granted that there can be delays during the day, but there is NO EXCUSE for delays of 1-2 hours, especially first thing in the morning when an appointment system is in place. This is not a one off – it has been a consistent problem across several visits and is symptomatic of an ongoing failure at management level. The waiting area is far too small for the volume of people attending. The hospital is relatively new so surely some consideration was factored in for a growth in demand during the planning stages. Clearly not! In addition, the waiting area is shabby (tatty, ripped posters stuck on walls and desks with scraps of Blu Tack) and some people cannot hear their names when they are finally called. One particular staff member was more interested in where people were standing rather than following up on why a number of patients in their care were still sitting there 1-2 hours after their scheduled appointment times. Nobody was there for the fun of it – some of the patients needed assistance from the people attending with them. This particular staff member didn’t like being challenged but somebody had to speak out and I am not one bit sorry that I did. Another dreadful experience at Tullamore and from conversations with others in the waiting area, “dreadful” seems to be the norm.

Very dissatisfied with the lack of staff. It’s a shame to go to the Emergency Dept of a so called university maternity hospital, wait a few hours only to be seen by a nurse and then be sent home saying that there is no doctor available, but that someone will ring you over the next 48 hours for an appointment. That was my experience when I arrived there in the middle of a miscarriage. I indeed got a call five hours afterwards saying that a doctor can see me in four days for a scan (went to the ED 6am on Thursday morning, doctor able to see me on Monday 11:40!!). That night I had a flight booked to Spain. I decided to take the risk and get on the plane, knowing that the medical care is far superior in other countries. Indeed, I went to the emergency section of the maternity hospital in Malaga (which by the way is a very busy place but obviously far better organised) and all I can say is that within only four hours I was seen by three very professional doctors, had two scans, bloods and all results back - all this within just four hours!!! When I told them that there was no doctor in CUMH they thought I must have gone into a small hospital in some village in the middle of nowhere. That says a lot unfortunately. It’s a disgrace and more should be expected from a hospital of such calibre. CUMH - IMPROVE FOR THE SAKE OF YOUR PATIENTS!

Have just spent 10 days in Bantry MAU. Was quite poorly. All the staff were caring and helpful. MAU absolutely pristine. Beautiful space to be in. I cannot thank them enough for all the care they gave me. It was quite overwhelming for me. Thank you to each and everyone of them.

I had major surgery and was left in agony for a day before getting a morphine pump. Care horrendous for the duration of my stay. Now a neighbour tells me the same happened to her in the same ward I was in. What's going on there?

I was admitted to the surgical ward for an overnight stay following a procedure. A very efficient and professional service, starting at the admissions office and continuing on until discharge. I was very impressed and wish to compliment every staff member I met. Thank you one and all for making my hospital stay so very agreeable.

Very well looked after by all disciplines, the empathy and genuine care shown to myself and my husband we won’t forget. All nurses, theatre staff and porters involved in my care were out on their own. In times where the HSE is continuously getting battered, it’s people like the nurses and doctors who looked after me who really make it shine.

As hospitals go - and no one likes going to one - this is pretty good. It's so bright, clean and spacious. The food in the café is not bad, but the car parking facilities are a joke. Charging for A&E car parking is a crime in my opinion.

Went to A&E with stomach pain and vomiting and had to wait four hours before getting a cubicle. Admitted to ward at 4am. Had an operation the following night and was discharged two days later before results of bloods were back. Only home an hour when I got a phone call to say results were back and to return to hospital - no explanation why. Was told to go to A&E and they would know I was coming. Got to A&E but they had no idea about me. I had to return to the ward I had left and try to find someone who I had been dealing with. They contacted A&E and I had to return there and wait four hours in the waiting room before getting blood transfusion and being sent back to the bed I had been in previously. Am fasting again in case they need to operate again. I will not set foot in this hospital again.

Explained to me in ED that I had a cardiac event, possible heart attack, and was given some medication after blood test results. Two days later on the ward I was told I was having a stress test. One hour later I was told stress test would be too dangerous and I was going to St James's for emergency angiogram, shock but fine. I made arrangements with family etc only two hours later I was told to go home as cardiology in another hospital should be in touch with me at a later date, and that was that? Now I am home being very careful !!! 😖

Try the animal hospital - dogs get treated faster and better.

I walked into A&E at 8pm on a Friday after suffering an injury. Friday = 7hrs wait before being told to go home. Sat - arrived at 10am, spoke to a surgeon at 9.30pm, again told to go home but come back at 7.30am for surgery on Sunday. Sunday- arrived at 7.30am and told at 2pm go home, no room, to come in again Monday for surgery, Monday- arrived in at 7.30am and was finally seen at 12.30pm, only to be told there is no space in theatre. The only way I could get surgery was in a normal room, under local anaesthetic, as the nerve block proposed would need theatre. I either consented or I went home for a 4th day in a row, so obviously I consented. The surgery took 12 different injections, without any pain relief from said injections, each one excruciating, by number 6 my body was shaking violently in agony, to the point the nurse had said to the surgeon, we are torturing this poor boy, he needs theatre, to which the surgeon replied we either do this now or he goes home again. The surgeon stopped to ask if I wanted to continue, I felt like I had no choice as I was in agony but to continue. Post-op I was told that's it, you can leave but come back Thursday for a check up, no pain medication given to me. I have now been in agony for hours at home recovering, ibuprofen and paracetamol are all I have at hand from my pharmacy and they may as well be skittles. In total, I have spent over 37hrs in a waiting room over four days, with a wound down to the bone, no food or water, 50 euro worth of taxis in and out to get seen, and when seen, given a quick solution to reduce the number of people needing to be seen, rather than what would be the best care for the patient. I honestly felt like nobody gave a damn, felt like I was in a 3rd world country seeking medical aid. The experience is something that will stay with me for life.

Our consultant was fantastic, we received antenatal care second to none. A C section was the safest mode of delivery for our baby given my past medical history. The anaesthetist was amazing, he was so calm and so skilled, got the spinal no problem and reassured us throughout the procedure. The theatre staff were just fabulous, they made our special time extra special. As soon as baby was checked, was brought to us for kisses and cuddles and family photos. They couldn't have been kinder and they were genuinely so excited for us. As soon as we got to recovery we had skin to skin and the midwives started us on our breastfeeding journey. They were excellent. Everyone was good to us at UMHL, the porters, security, kitchen and household staff were so kind, friendly and professional. The midwives on M2 were fantastic, they work so so hard and ensured we got great care day and night, they were great support. Helen the lactation consultant was so knowledgeable in her field and gave us great advice despite being so busy .It's the people that make the place. Unfortunately the building is small, outdated and the parking is a disaster, but as regards the staff, well we will be forever grateful to everyone who gave us such great care at UMHL.

My first visit was on March 8. I felt so confident of the care I would receive on just stepping into reception. The receptionists were so welcoming and attentive. The efficient professional way tests and updates on results were given in simple laypersons terms, no time wasted, all the teams involved in providing patients with medical care and follow up is second to none. I was made to feel that my health was genuinely their care. The MAU team under Dr Geraldine Hosny are true icons of what health services should be.