I found my consultant brusque to the border of rudeness.

Best ever

Two visits recently. One to A&E (self) and one to outpatients (with 2 year old child). Both very positive due to high quality of care and professionalism of the staff. Hospital might look tired but still very high quality of patient care thanks to the staff.

I was initially referred in 2014 for cervical nerve protrusions confirmed by 4 MRIs. Now I have to get nerve conduction tests and was told it will take months??? I am steadily going downhill from the constant pain and getting depressed because I feel I have been abandoned by the system simply because I am a public patient. I know private patients (my siblings) who have had surgeries years before me with the same issues. It is very disheartening. I now have to wait again in pain for months for more tests. They could have been doing these all along while I was waiting.

A&E is a joke, too many people left on trolleys for long periods of time, with very little interaction with staff. On the day my partner was brought in by ambulance, he was on a trolley in A&E at lunchtime. When the food trolley was going around, he left his trolley as he was feeling a bit panicky. I went and asked for food and was told by a very rude individual that as he was not on his trolley he could not get food outside the area, 'it was the rules'. The ambulance, resuscitation dept and most of the staff in 3A were brilliant. However, training is needed for a lot of the others, some of them could not answer basic questions!

Hope these staff are looked after well by management and told how good they are.

I pay top dollar to use this hospital and the care standard by doctors was brutal. I was admitted with a particular issue which is dangerous but I was released and told it's normal by a doctor. I was told after discharge that I had a very bad deep bacterial infection and needed treatment. I came home and rang my doctor and he is appalled at the treatment . I was let home with a blood count of ten which signals I am anaemic but this also was never treated. Having spent six days there I'm so annoyed at the lack of care and results coordination between consultants. I feel sick and have been left to sort my own treatment, this is appalling.

I attended this hospital with my mother, she is 87. We were told to be at the hospital for 7am to find the doors not open in the ear /nose/throat dept until 8am. Doctors come in at 9am. I felt there was an attitude towards us because we were sent from Wexford, we were asked why we were not sent to Waterford. Rooms and corridors are tatty, as is some of the furniture in the waiting area, which may I add is a passage way covered over with iron sheeting. Clearly there has been little if any investment in the building. TOTAL SHAMBLES.

I presented at A&E after being hit by a car. I was a pedestrian and had suffered a blow to my back with many cuts and bruises. I asked for some cold packs for the swelling while waiting and was told they didn't have any. A member of staff advised my friend who accompanied me that he could possible get some ice at Supermacs. That sums up my experience.

Attended this hospital on a Saturday evening with my 8-year old daughter who had broken her arm. Was quickly seen by the triage nurse who checked it over and gave pain meds. We then had to wait for a couple of hours for the doctor to see her. Seen and sent for x ray. On arrival back from x-ray, seen immediately by doctor again and x-ray read on the spot and explained to us. Had another hour or so wait for a temporary cast to be applied and appointment given to see the trauma team on Monday morning. Cast applied, appointment arranged and sent home with good advice on pain relief. Attended outpatients on the Monday and while very busy, was very well organised. Every member of staff seemed to know their role and carried it out quickly and efficiently. Had seen the doctor and hard cast applied by two very professional and friendly nurses in under two hours. Her follow up appointment for the clinic arrived the very next day by post. It was my first time attending this hospital and I have no hesitation in attending it again. This is the standard of care that is needed in our hospital system. The only thing I have to complain about was the attitude of one of the nurses towards us because we live in Co. Galway. Told us that Galway hospital would be nearer to us (even though it is not) and that they were trying to get patients from co. Galway to stay in Galway. Other than that, Mayo General Hospital is the best one I have attended yet.

The bathrooms was wet even though they said they washed the floors, but funny thing was they had no mops with them. There was also a bad smell from the bathroom. I have type 2 diabetes and needed something to eat but was told I couldn't until I saw the doctor, even though my sugar levels were at 27.

Excellent care for a very sick baby and worried mum and dad.

Falls well below the standard one would expect of a private hospital in 2018. Clearly there has been little if any investment in the building since it was taken over. Three beds crammed in to a tiny room with no air conditioning, no en-suite facilities and with furniture that is well overdue for the skip. While clean, the rooms and corridors are tatty. They charged €1,000 for 3.5 hours so they can and should do better.

Appalling waiting times, understaffed, lucky bag with midwives some nice, some horrible, would go anywhere else if possible.

I am a health professional myself and recently had a c-section in the Coombe and I would not recommend this hospital. When I was admitted with pain and severe contractions, I was told my patient file is missing and I had to wait one and half days to get my file. My treatment was delayed and my baby had foetal distress. I underwent a c-section upon my request. Myself and the baby experienced a number of complications, some very serious. The main obstetricians probably are experts but in my opinion, the public is not getting their services and the cases are managed by the junior doctors. They are not experienced to manage complications and are not confident either. I would not recommend anyone who thinks they have a complicated pregnancy or history of complications to get treated in the Coombe.

I came into Beaumont because I collapsed at home due to blood loss and my husband called an ambulance and I went into the ED. The nurses where fantastic. But I was left in a chair in the ED In pain and discomfort for over nine hours. When I was finally seen the doctor was good and helped me but I felt it was an inconvenience to her. The consultant the following morning was so rude and after three nightmare days I was made to feel ashamed for even going there for help because he felt I had no right with my issue. Yet a drunk man had a bed and great sleep that was there the whole night with me and got the best of care.

Staff were lovely.

Good atmosphere in hospital. I understand it is a private facility, all hospitals should be like this. As a patient you are anxious entering any hospital but this hospital and all the staff make things a lot easier.

My main complaint is the standard of accommodation. The semi-private ward had three beds crammed into a ward suitable for two beds. The bed was of the most primitive type and one I have not seen in a hospital in many years. The bedside locker and wardrobe were 30 years old and in general a feeling of travelling back to Ireland of the 1950s pervades the whole hospital. There are RC religious symbols all over and a heavy emphasis on the religious ethos of the place, outdated now in present days.

The ED department is a dump. One nurse was ignorant and condescending. I was admitted by ambulance after attending on-call doctor, but then put on a hard chair outside the casualty department. My chart was lost and only appeared after I caused chaos. 11 hours later, I still have not seen a doctor.

I felt there was a toxic culture and adversarial approach to patients. There was a lack of professionalism and reflective practice. There are many well meaning statements on the walls, many good information booklets (if you search for them on the web), but the hospital they describe is nothing like the reality.

I was pleasantly surprised at the caring atmosphere and attitude of all staff.

A massive thank you to nurse Rebecca and all the medical team who were on duty on 7 /12/17 who helped deliver my beautiful baby girl Rebecca in Naas hospital. I found the care and attention we both received absolutely brilliant and words can not describe my gratitude and thanks to the brilliant care both baby Rebecca and I received that night before we were transported to the another hospital.

There are many good nurses, but then there are many who I wouldn't want to be cared for again by. I was hospitalised for 12 days there. The food was horrible. Be careful who you talk to and what you talk about. In my experience, the nurses go back to the nurses station and share your information. I was warned by one nurse there to keep quiet about personal issues, etc... I expected better quality of care.

Thank you also to the consultant and staff in the ultrasound dept for your kindness and explanations.

These wonderful people are working in a geriatric unit under great pressure to provide continuity of care to all patients, while being hugely understaffed.

Professor William Joyce treats you with respect, talks to you, not at you. Have attended him on a number of occasions. An absolute gentleman.

14 hrs in casualty waiting to see a doctor, sitting with people who looked like they just got out of jail. Could not sleep as didn't feel safe, felt intimidated by the people there and no security to ease the tension.

Really impressed with the tags on everything saying when last cleaned. The treatment and general care I received each time I have had to go in is wonderful, right from the porters at the door on entry to all the staff. I really recommend here.

One staff member I came across was rude on two different occasions on two different admissions, and was unprofessional and rude in front of a family member. Totally not suited to their role and completely lets down the name of the hospital.