Wrong diagnosis, incompetent medical staff, caused severe stress due to the handling of my care. Traveled from Carlow twice for a new test to discover both times they never tested for the reason I was sent. Being transferred to another hospital soon. I will never step foot inside this hospital again. My grandmother also had an awful time there. No staff around to assist an 80 year old woman to the toilet. Shameful.

My mother was a patient twice in the summer, for two different procedures. I found the waiting period for the ops too lengthy. My mother had to stay in hospital for three weeks and I felt nothing was being done for her. The doctor was ok but the nurses were rude and lazy. Also as my mother was a private patient I was surprised she was placed in a room with another patient and her noisy family. My mother will never be going back there again. The food was appalling and inedible.

My father was admitted and placed on a ward.There was adequate nursing staff on duty but the problem was they didn't appear bothered to actually do their jobs. Bells were left unanswered. I was very surprised as I passed nurse's desk to hear nurse in charge giving out about a student nurse to the other nurses. I heard her say the student was full of importance doing an admission. How unprofessional is that! Also there were healthcare assistants who were run ragged trying to look after rooms of five and six on their own with no help.

I had a procedure in South Tipperary General Hospital and was very nervous as I had read some horror stories about this procedure. Nurse immediately put me at ease. I was then introduced to my doctor who explained everything to me and was very caring and friendly. I did find one doctor to be quite arrogant to put it mildly. Such a shame as the nurse and other doctor couldn't have been nicer, would give them 5 out of 5. Hopefully, I won't have any further dealings with the second doctor who needs to learn some bedside manners in my opinion.

I asked my doctor for a second opinion. They raised their voice to me and said no. I asked could I see a different type of doctor and they again raised their voice and said no. The doctor would shout at me and then look their eyes up to heaven in private.

Awful hospital. I felt that there were a few doctors and nurses who care once you DEMAND they speak with you but the majority did not. Rudest staff I have come across in any hospital. Disgraceful place. To those who do care, use your voice to be honest about your colleagues and have a real conversation about improving hospitals for everyone involved.

I had great care from staff in the nine months leading to baby’s arrival. I found the ward I was being induced in was very busy and very understaffed and nurses didn’t want to see you. Everything was a chore to them including helping you after you’d been sick. Delivery suite staff were lovely, friendly and very caring but it was my aftercare I had problems with. Ward was extremely understaffed. Nurses didn’t look at you barely at all, never checked my iron level and I had dangerously low levels. The cleaning staff could do with an improvement. Blood on toilet in morning would still be there in evenings and they’d come into ward talking loudly, banging bins and pulling back curtains without checking if you wanted it pulled back. They pulled mine back as I was breastfeeding and exposed me to a room of men visiting their wives. The nurses and doctors had the decency to peek in and ask was it ok to come in.

Terrible experience, staff were awful. Thank god I don’t need to go back.

Horrendous place. Absolutely no empathy by those on duty. Twelve hours waiting to see a doctor. Sent home in pain with prescription for painkillers at 3am. Nurses could not take blood without making a big mess and destroying my clothes. Doctor had bloodshot eyes from doing long overtime hours. Had to go to another hospital and pay 570 euro to get proper treatment. My relatives in Finland and London were shocked when they were told how I was treated.

Awful. I was admitted to hospital with what turned out to be a very serious diagnosis. I had to have a procedure that took place in a shared room with only a local anaesthetic. I was crying out in pain but the doctor did not listen to me. Doctor was not even wearing appropriate clothing, just had gloves on. This took place after X-ray was closed so I had to be taken in a wheelchair with oxygen to A&E by the porter, then they had no ward bed so pushed in an extra bed into a ward. I had no curtain around my bed for privacy and the ward was understaffed. Only for one other patient who was in for tests helped me in and out of bed, I would have had no help. I was then moved to another ward as I had complained a few times. There was both men and women on this ward with one man vomiting and not isolated. I had to discharge myself. I went back the following week to a rapid access clinic to be taken to a store room upstairs to be told I had a very serious diagnosis. I had to have another procedure and managed to get a semi private room for one night. The place is appalling. I had got sick on the floor of the bathroom in one of the wards and this was not cleaned for another hour. I stayed here in November 2017.

I was sent home with a toe fracture, given advice that I would be back to normal in two weeks. I had no x-ray scan, no physiotherapy. Also nobody gave my any further advice in case something went wrong and I had no review.

A&E was filthy, as were the toilets. We were left waiting for 5+ hours with no information and nobody to talk to, not even administration staff (reception was empty for more than an hour). We eventually had to leave without being seen after being told that there were four more cases ahead of us - 5 hours in. We were not the only ones to leave on the night.

Don't even bother going to this A&E, joke of a hospital.

My doctor and the rest of the staff were amazing, Doctor was a really lovely and caring man with a truly wonderful bedside manner. I can honestly say that he makes you feel like you are his only patient and that is invaluable. Even after the many, many questions I asked he was always ready to answer with a smile, I always left feeling extremely content and couldn't wait for my next visit.

I experienced the very best of care in every respect in Mayo General. I'm a retired nurse, became very ill on a holiday in Mayo and was brought by ambulance to Castlebar. From the minute I was wheeled in to A&E I was so impressed. If there's a proper way to run a public hospital, Mayo has it nailed. The two consultants I saw were utter professionals. I felt really well cared for in every respect. Everyone was so friendly and caring. Even the hospital food was absolutely lovely with great choices........once I felt able to eat. The nurses were all lovely, and I was so impressed at how lovely the care assistants were to a few confused elderly patients in my ward. Big thumbs up to Mayo General!

As usual, generally bad level of service.

Appalling. No explanation given. Numerous attempts to talk to doctors hindered by nurses! Incredibly unprofessional. Poor care, not thorough and very uncaring.

Big thank you to all staff in D Ward. All were polite, respectful - great credit to their profession.

Admitted with chest pains. Was left on chair in the waiting room for approximately five hours despite ECG issues in the ambulance and was then asked about money from reception staff when I asked how long wait would be. My husband had to come in to the hospital at 2am to ask for me to be cared for and I was promptly given a bed. Less than 12 hours later I was put in a corridor with no heart monitor. I later got my period and so needed a shower but was never given one. I was embarrassed as I was next to Xray waiting area in my underwear and gown but had no clean clothes. When I asked to speak to my consultant the nurse disappeared for several hours and then apparently went home. It was then 7pm and I was covered in blood, needing a shower and clothes, and not being monitored. My consultant did not explain what I was waiting for and the nurse said there were no beds and I wasn't classed as an emergency. In the end I had to leave for my own dignity to get washed and changed. I felt humiliated, disrespected and forgotten about from the start.

I had surgery and spent two days in the Mater Private. Definitely will never go back. While my consultant was excellent in every way, the nursing care was appalling. I was treated as just a number and was attended to by a different nurse every time. No one explained what the process was going to be which left me very fretful before the operation. If I ever require surgery again I will definitely find a surgeon who works in another hospital.

An amazing experience from start to finish. Excellent at their jobs and so kind even though they were so busy.

Dirty and chaotic. Twenty hours on a trolley with 3 fractures, a head injury and pneumonia. Patient 76 years old. Equipment old and not clean. Patronising doctors. No explanations and limited English. Would never go near this place again.

Very pleased with the service.

Went in as had a miscarriage and was treated appallingly. No after care, no follow up and numerous mistakes made.

Friendly staff in general, you always meet one awkward person or two. I as family was looked after well by the coffee shop staff, good selection of food for a small area, well priced in comparison to shop in main foyer, double the price for everything. This needs to be reviewed big time. ATM needed badly for people and staff.

Arrived in A&E 8.5 hours ago with a letter from my GP. Came here because I had symptoms that were similar to previous pain that led to surgery three years ago, so seemed the sensible thing to do. Seen by triage nurse quickly and first doctor who ordered MRI and gave me decent pain meds. Took six hours to get the MRI, told results would be up in half an hour, 1.5 hours later no results. In excruciating pain. Person on reception promised to follow up and send nurse out to check about pain meds, surprise surprise, still waiting. And all this costs €150, we could be here for hours yet and get sent home with no answers, which right now is the way this day is heading. Very disappointing.

The cardiac rehab team are saving lives by education.

Dreadful place. I feel that the staff who do care are completely negated by the ones who do not. No communication skills, extremely poor customer service. There was one shining star in there who was pleasant, knowledgeable and efficient. It is easier to be pleasant to patients rather than rude. Being busy is no excuse for lack of care. We are all busy.

All the staff were were very attentive even with the frequent change of staff. No matter how busy the nurses were, they still appeared with a smile.

Place is a dump and some of the doctors are a joke.