I called to A and E at about ten am and was told I had pneumonia but there were no beds available so they couldn\'t treat me. I went to my GP who,rushed me by ambulance to Beaumont where I was treated with respect and had a bed on a ward by six o\'clock that night, hooked up to antibiotic for pneumonia and steroids to help. Why was I let go from the Hermitage?.. How can they have no beds available?....

My brother attended OPD with a serious injury, was told to return next week. He's in a lot of pain and when he asked about meds for the pain, he was refused. Unbelievable....

I would like to thank all the staff of the endoscopy ward for the outstanding care I received. I was made to feel at ease from the get go due to the friendly nursing staff and doctors who looked after me.

The hospital was so dirty.

Was referred by doctor on call to come into A&E straight away, he even wanted to send an ambulance for me, as my chest infection was getting worse even though I was already on two antibiotics (I am also asthmatic and that was my 4th chest infection this year). I could barely speak and walk due to being so out of breath, I also had tightness in my chest and throat. The doctor who saw me took bloods and X-ray and ended up giving me steroids, which my GP has forbidden me from taking due to my acute renal failure history. I told this to the doctor but he had none of it. I also had to take out the cannula myself as no one was really bothered about it. Next time I will go to another hospital.

Wonderful care given to my six year old son after falling and sustaining an injury to his knee. Very helpful and very patient and caring staff. So helpful and explained all to my son and me so well. Brilliant care and so appreciated.

The water protesters would be better spending their time marching for better pay and conditions for nurses and doctors...Wexford Hospital is 100%.

I find this hospital a disgrace. My relative is currently a patient and his family is currently doing shifts in the hospital to keep an eye on him. I am taking this matter further until he gets the treatment he deserves.

My wife had a missed miscarriage and a D&C was performed today. She had already been scanned and treated by staff in the EPU who were absolutely fantastic. Dr Mohammed is simply a wonderful man and we could not say enough positive things about the man. All the nurses and staff in the Gyne ward were just lovely - so helpful and kind. They could not have done more despite being ran off their feet. It was a first pregnancy and was hard and upsetting. However, the service of excellence we received and the kindness shown made it so much easier. From the bottom of our hearts thank you most sincerely.

My wife attended the A&E department at 8.20pm and was not seen by a doctor until 3am who took blood tests.The results did not come back till 6am. Myself and my wife were sitting in A&E with patients who were injured and bleeding. In the meantime, two people who were escorted in by Gardaํ were seen to straight away. We had to go back the following morning at 9.30am and waited for a doctor until 4pm and were told none was available. My wife needed a scan on her leg and was told to come back the following day as they were too busy. We went back on the Friday at 2pm and got the scan at 2.15 pm. We were told by the radiogopher that it looked clear but a doctor had to review it. Three hours later, no doctor had reviewed it. We left the hospital then and left my wife's phone number. We have still not received a call to say if everything is okay five days later. This hospital should be closed down.

I was extremely disappointed with the lack of information I was given post-op and also felt that the nurses were very business like and did not seem very caring, which is unlike any previous hospital experience I've ever had.

I was really ill after my procedure but nurse ignored me and gave preferential treatment to someone who did not need it.

I injured my foot in 2010 and every time I tried to get a diagnosis, was x-rayed and told it was probably an inflammation. I have suffered much pain and loss of work opportunities and finally had to suggest to a doctor that they should maybe try an actual diagnosis. Waited nine months for and MRI and now it seems they had me walking around on a broken foot all this time. They refused to do an MRI and kept just doing x-rays although nothing showed up. Neither my discomfort in walking nor my wish to have this injury diagnosed and treated were taken seriously. Very Dissppointing.

The nurses were very unhelpful and lazy. There were two nurses that were very good and had to carry the rest of them. My wife had a C-section and got no help on her first night with the baby saying they were short staffed. It's a disgrace after having major surgery having to look after a newborn with drips and a catheter fitted to her. I would have stayed and helped if I was allowed! It was like something out of the the dark ages and VHI give 900.00 a night for this. Also her medication was never given on time and we had to keep asking for it.

I was pregnant and unsure of my dates. I was initially seen by Dr Mohammed and then the staff in the Early Pregnancy Unit. Unfortunately the pregnancy did not progress and resulted in a missed miscarriage. We were so devastated and it was a first pregnancy so there was anxiety and the fear of the unknown. The staff in the EPU were second to none, they were so kind and caring. Nurse Elaine McGrath was just so wonderful to us. Dr Mohammed is an utter gentleman with a lovely and gentle manner, I can not praise him enough. He was so lovely and I trusted him and felt confident and at ease with him. I had my D&C today and each and every member of staff were so lovely to me and my husband. The nurses on the Gyne ward were angels. And again Dr Mohammed put us so at ease. Thank you all so very much for making a difficult situation so much easier. You are all not half recognised for all you do. I am so very grateful.

Horrendous experience from start to finish. Was admitted early and left for three days because no one could get me a scan. Was not seen by my consultant once in that time even as he passed me to see other patients in the ward. Three failed attempts were made to give me an epidural during labour and after hours of screaming and begging for help I was rushed to the operating theatre for a section. Thankfully I did not need a section and was able to push baby out myself after a spinal tap. Post labour was just as bad, left on the bag for over 24 hours. IV drip left on me unchecked for hours. Breastfeeding interrupted to give baby bath and then told couldn't be done on arrival to the room as he was on IV also. Absolutely third world treatment, was shocked and appalled by it and dread the day I may have to return for another birth.

Terrible place; no privacy, dignity, no sense of safety even....Over-crowded, everything discussed within earshot of others...Horrific

I spent 11 hrs in the A&E during which time I had blood tests, X-rays, examined by four doctors, prescribed drugs and released. Good result.

Lovely hospital.

The doctor was asked to contact us with regard to some queries we had and never did so. We are extremely disappointed and wouldn't seek his services again for ourselves or other relatives, friends etc...

March 2016 in A&E was the worst experience of my life.

Reception staff have a very negative attitude and even when questions are asked, they reply very rudely. I feel they are the main cause of spoiling the reputation of the Mater.

Very poor care, very bad experience.

Was very happy with the care I received and will be going again in September for the same procedure.

Would recommend this hospital, I received first class care.

I actually attended the emergency dept but this was not listed in options. I would urge anyone thinking of attending emergency dept at Mater private to think twice. Yes max they will charge you on the day is €600 plus whatever they can screw your VHI for. However it doesn't end there. If you have a fracture and have to come back you will need to take out a bank loan to keep up with consultation fees, x-rays, split charges, physio etc etc... Your insurance won't pay any of this directly. Please consider this before you are left in debt. I think it's a money making machine plain and simple. The most efficient dept there seems to be finance who will bombard you with calls and threatening letters. Even when they have billed you in error. Beware. If you think it's a broken bone, please do yourself a favour and go to the public hospital where the aftercare us included in your initial fee. I really wasn't impressed at all with any aspect of care at the Mater Private.

The nurses and doctors that I met today were just top class in personality and professionalism. I got a big fright when I woke up this morning and my eye was swollen shut. My GP couldn't see me until nearly lunch time so I thought it better to go to the hospital. I am so glad I did. I did have a longish wait but I was expecting it but the way I was looked after more than made up for it. Thank you. Theresa McGrath.

I found my entire time from A&E through admittal, inpatient care, discharge, outpatient follow up and even patient accounts department when home in the U.K. to be outstanding. The teams involved in my care at each level were amazing, taking the time to make me feel comfortable and at ease while treating my condition which is rare and generally unheard of. All staff educated themselves on my disease which I was impressed with, and I am hugely grateful for such a high level of care and kindness. I was impressed by the happy and caring staff at every point, even over the phone. Huge thank you to Mayo General.

We arrived at the hospital and were put into the system at 11:30am. The emergency department was busy, approx 10 patients, but was not over run at that time. We were seen by the staff nurse in reasonable time and told wait for the doctor to see us. After approx 2.5 hours we were called by the doctor and examined. My son had received a head injury the night before and we were told we needed a CT scan and to wait outside the X-ray area and he would see if there was someone available as he was unsure if this could be done at the weekend. We waited further 2 hours for X-ray after which we waited another 2.5 hours for the results of to be told we now needed a CT scan. At this point I expressed my upset at not being given any information as to why we needed a CT scan as when I asked a member of the nursing staff if something had shown up in the X-ray I was told no this is routine with facial injuries. One lovely member of staff who had seen us earlier was surprised to see we were still there as many of the patients who had been there from before, during and even after us had been seen to and had left the hospital. This lady tried to help and get us an explanation but to no avail. The staff nurse was asked to come speak with us and I heard another member of staff tell lady in question that he wouldn't come speak to me. The same lady got the doctor to speak to us finally and he explained why we needed a CT scan he apologised for the lack of communication but said there was only 2 doctors covering the emergency department. We had the CT scan completed and told we had to wait another half hour to get the results from the consultant. This brought the total wait time to 9 hours to be told my son had a fractured nose. We were then told he had an appointment the next morning with the fracture clinic. I asked if we could be referred to our local hospitals public or private as we were on holiday in the area and I was told this was not possible so we had to attend that appointment or go back through A&E in our local hospital. One hour after leaving the hospital the doctor who attended to us called to say he was sorry but he had given us the wrong information due to a slight language barrier he passed the phone to a lady I'm not sure of her position but she basically said my son needed to go to an ENT clinic and that seeing as were weren't from the area that we should attend a public or private hospital in our area and asked if I had private health insurance which they knew I had. I was then told they would write a letter and give me the CT results to give either to my local A&E department or go make a private appointment with an ENT specialist in their private rooms myself and that anyway nothing would be done to fix the fracture for another 9 to 10 days because of swelling. I had asked for copies of the X-ray and CT scan before I left the hospital and was told I couldn't have them that they could send them to my GP. I now have to drive back to the said hospital approx 40 minutes away to collect the same records and go get my son seen to in my own area. I understand that patients are given priority and I would never complain in relation to that or about the hospital staff who are run off their feet but on this day in question that was not the case. I feel we were just seen as an inconvenience and left wait for no real apparent reason and the same was felt by that lady member of staff who tried to help us. When I did get to speak to the staff nurse manager they was completely uninterested and dismissive and another nurse staff manager was the same when I approached them after speaking to their colleague. In fact they muttered under breath as they were walking away from me and when I politely asked her if they had said something to say, they were shocked and quickly recovered by saying they would go try find out what the doctor was doing, which they did and told us we had to wait another 15 minutes. I wasn't aggressive or abusive or disrespectful in any manner, in fact I was slightly teary at this stage but I felt like we were an inconvenience and they didn't care at all about us in any shape or form and basically we were just left there. I don't think it's acceptable to wait 9 hours and to have to get upset in order to an explanation as to what treatment we were receiveing and to be spoken to about it. I feel if I had not we would have been left there for much longer again. God forbid we ever need a hospital while we are on holiday in this area again because I won't if at all possible attend there. I would drive the 60 miles back to be seen in my own area which may I add is one of the busiest A&Es in the country and I still have received better treatment there in spite of long waiting times.

I feel that from the minute I entered A&E I was looked after and my needs were more than met. The place was spotless and the staff were incredible. The only criticism I have is that the only doctor who cleaned his hands was the head doctor, no other doctors or students cleaned their hands between examining each patient or leaving the ward. They could learn a thing or two from the nurses!