I've been in another private hospital on two occasions and my treatment was excellent. But here in The Beacon it was appalling. I was left on bloody sheets for over 24 hours. Was later left on sweat soaked sheets, after a reaction to medication. Three beds in a room, with only one having access to a window, the other two were staring at a blank wall, not helpful to a good recovery. I couldn't wait to leave the place. I felt like a number on a sheet, I certainly never felt taken care of. Yes some of the staff were caring but I rarely saw them. The shared bathroom was dirty and I never felt I wanted to shower there. My consultant was excellent - the only good thing about this place. I will NEVER set foot in it again!

I felt the doctor on call was very condescending and their manner was far from sympathetic when I explained I was a breastfeeding mother that needed to be at home with my little one for her night feed.

Poor explanation after procedure.

I received first class treatment in A&E. There were no beds so I had a trolley and no sleep for two days and for a very sick person this was a disgrace. However, I did not once meet a bad nurse or staff member, but the food was horrible ☹️. One more plaudit is to the ambulance personnel who are just fantastic. There is no way any politician is worth the spit of any of these people.

Elaine and her team went above and beyond to help us with our baby boy. Explained everything to us and listened to us. He got the best possible care he could have got.

I would highly recommend The Coombe. My experience throughout my pregnancy, delivery, hospital stay and after care was excellent. The Coombe staff were also very proactive and supportive of women who opted to breastfeed, but never pushy about it. I had attended a different hospital as a private patient on my first pregnancy and while my consultant was excellent throughout, I did not have a good experience during my hospital stay (due to poor hygiene standards, lack of resources and support following delivery and to establish breastfeeding) and opted not to return. I would have no hesitation in returning to The Coombe however.

My 8-month old was admitted twice recently after attending A&E. The length of time waiting to be seen in A&E was the worst part, but once admitted, the standard of care was excellent. The hospital badly needs investment and new equipment, but the staff do an amazing job in the circumstances, they were very thorough. The facilities for a parent staying with a sick child are very basic, chair/fold out bed noisy and uncomfortable, one toilet/shower for an entire ward, canteen food not good. There is nowhere to take a baby or toddler to have a change of scenery, apart from small aquarium on the ground floor.

My consultant provided excellent care throughout. The hospital facilities, cleaning and ward staff following delivery, and the breastfeeding support, were poor however, and I opted not to return to Holles Street on subsequent pregnancies.

My experience as an outpatient was very positive.

Waited to be seen from 5pm Sunday till 5am Tuesday, then sent home at 6am to be back for 8am. My girlfriend had an injury and has a blood clotting disorder and she has to be seen asap in case of internal bleeding. This protocol never happened. About four hours after checking in she was called for bloods. Didn't see doctor till 5am and he wanted loads more tests but told us to come back at 8am. Then back in, saw consultant, more tests bloods etc... In my local A&E, when you are triaged they check you in, take bloods at that time and send them off. They ask doctor does he have a query re x-ray. If so, you are brought for this in 30 minutes. So when you come back from x-ray etc... the bloods are nearly ready. Then you see a doctor and a lot of the investigation is done, urine samples are also taken early in the process. Beaumont should look at this system as it would save them and patients hours of clogging up a busy A&E .

The conditions in UHL are deplorable. I waited 12 hours in the emergency department with one of my children to be seen on a Tuesday through Wednesday and I can assure you it wasn't even busy. The place was like a ghost town. I was informed the reason for this was that there was only two doctors on for the night. Two doctors in a region serving the entire midwest. There was zero communication from staff, and patients that sought information or pain relief were routinely ignored while others were treated with contempt. It also appeared that private patients were receiving preferential treatment and many came, were treated and left within hours despite minor complaints, while others with serious injuries watched on in disbelief. One staff member was verbally abusive to any waiting patients that even considered asking any questions. The entire time we waited we did not see anyone outside of triage, not one nurse, not one single medical professional so much as walked through. For 12 hours my son was bleeding profusely from both a head injury that he eventually received stitches for and a broken nose. He was actually gurgling and choking on his own blood for the first five hours. I had to use a torn up t-shirt washed out in the sink of a public toilet to tend to him the entire night. He wasn't so much as offered a paracetamol. What kind of a country operates a hospital where the family of patients themselves tend to injuries with dirty blood soaked rags in public waiting rooms, washing those bloody rags in the patient bathrooms. My child has been admitted but has been left alone lying on a trolley in a corridor forgotten and whether he receives pain relief, food or liquids is currently a game of chance depending on whether or not staff wander down that particular corridor or not.

Thank you to all the staff in the Beacon Hospital for their professional care, exceptional attention and commitment.

I was admitted recently. Stayed overnight in A&E on a chair which I don't mind. The place was packed and the nurses were doing their jobs the best they could. I was then sent to a ward where I waited for a bed. I was supposed to be called for surgery that day but it never happened. I was then sent to a different ward overnight while I waited. At approx 11.00pm, there was a beeping noise coming from one of the machines on the end of a lady's bed. I stuck my head out the door and asked someone sitting at a desk could they have a look at it so we could sleep. He were so rude and said I needed to ask a nurse, he said he was a doctor!!! I asked if he knew where the nurse was and he shrugged his shoulders and didn't even look at me! The way he spoke to me was unbelievable. I got so upset. A lovely nurse came into me and asked me was I ok. I got the doctor's name and am going to make a complaint as I don't think anyone should be spoken to like that especially if they are not well!!!

I was admitted to Sligo General in December as a result of a road accident. The ambulance staff were kind and professional Michelle and Joe, they even came back to check how I was doing. Emergency ward was a bit of a blur, but again everyone was great. My son had questions for them, which they answered readily. The place was jam packed and staff very busy, but good humoured. I was transferred to Surgical North, again very full and busy, but I was very well looked after by everyone I encountered, from the cleaners to the consultants. The ward was full of patients and the nursing and ancillary staff were on the go constantly. Because of my broken collarbone and ribs, I was in constant pain and could not lie down, one of the nurses got me an adjustable bed but I gave it up because a 90 year old patient needed it. She then got me a reclining chair to use for a couple of nights.The food was fine, given out by staff who were very friendly and very efficient. I was sick for a day and a night and had my painkillers carefully tweaked by a lady doctor/consultant until I stopped being sick. The two physios Robert and Joanne I think, sorted out my breathing and Robert got me another adjustable bed and a monkey bar to help me to pull myself up.I can't remember all the other names individually so I won't name anyone, but they were all first class. Any deficiency I saw was down to resources, not people. I was in Sligo General for a full week and I have to say I was impressed, in particular with the staff.

Excellent hospital; generally every one warm and friendly; security, kitchen staff, carers, nurses, doctors and other specialists all very approachable. The one fault I did have is there was a mixup with discharge and in the end we felt we were pushed out and I was spoken to rather disturbingly in corridor outside my mother’s ward by staff member and another staff member in medical ward upstairs also to make quick arrangements to get out, which was very distressing. We should have been brought into a room to discuss it empathetically, to go through the different options and see what would be best solution, should have had a lot more communication prior to that with us and the discharge team. It just all fell through the cracks and we were given no instructions or follow-up support on discharge.

We were above impressed with all the staff and care given to my father at Mallow General Hospital. It is as far as I am concerned a 5* hospital. It was spotless, the staff from porters up to manager were warm and welcoming and my father's experience was superb. He would be very nervous of hospitals but he said that his experience in the local injury unit in Mallow has eased those fears. Mallow Hospital deserves to be recognised as a centre of excellence.

All the staff and nurses were lovely.

Am a long-term patient of Beaumont Hospital. Respiratory nurses, physio, nursing staff on St Paul's and St Laurence's ward always short staffed but they work endlessly without complaint caring for all patients. Awards for outstanding care, diligence and respect should be implemented.

The whole team in paeds A&E was amazing. The reception staff were so friendly, all the nurses and the doctor we met were made for the job! We arrived at about 5pm and we were triaged and in a bed by 5.45, everything we were told would be done was done quickly. They got us home as quick as they could to recover after a stressful day and we are so so grateful. Of note, while I scored the hospital highly for how well staffed it is, that was simply our experience as there was always someone available to answer questions etc. However, I did overhear some conversations between staff who were going out of their way to help each other out if it was busy and were delayed going for breaks etc. Just proof of how dedicated the staff are; if they are short staffed they don’t allow this to come across to patients, keeps everyone at ease.

Hospital jammed to the rafters with very sick people all coughing and wearing masks due to flu outbreak. The hospital toilets were filthy and the care was diabolical. Staff totally over worked and no proper area for triage.

This hospital is very badly organised and the care this patient received was extremely poor.

My father was an inpatient for one week. He was treated with dignity and respect by the medical, nursing and support staff. He received excellent care throughout his stay.

From the time I was admitted to the hospital, everyone was very professional and informed me of the next step every time. While complicated, I was treated carefully and when in pain this was treated by the Pain Mgt Team who were excellent. All staff from the catering upwards were very pleasant at all times.

I found my procedure a horribly excruciatingly painful experience. I had chosen this instead of another procedure and there was supposed to be no pain. I left the hospital dazed and very frightened. Very painful lonely experience that left me traumatised.

My mother was admitted from a nursing home. I got a call from the home to say my mother was in Wexford Hospital with suspected flu. She's 87 so it's a serious condition. When I phoned the hospital they were evasive and rude. I called the A&E department and they said they were running tests, then I phoned back they said they couldn't discuss the results until I came in. I don't live nearby so can't come in. This is disgraceful. I am her only relative.

Reception staff were rude when I asked them a simple question. I wasn’t rude or anything asking it even.

I was really well cared for in the MAU by a lovely nurse and doctor. When I attended endoscopy suite, I found the doctor and his team of nurses were so reassuring, they explained everything and put me totally at ease. While they had a long patient list, I was treated as if I were the only person they had to care for that day.

Spent six weeks in the Coombe. The care I received on my ward was outstanding I cannot fault the staff at all, mid wives were fantastic. The same cannot be said for the care or lack of that I received in my ward after having my baby. I felt completely neglected and some of the midwive were absolutely shocking with their care. I had to repeatedly ask for blood pressure to be checked (had preeclampsia) and also had to ask for my meds on more than one occasion. Two days after my section I discharged myself as I couldn't take any more. The staff that were supposed to be looking after me on that ward really let the hospital down. Some of the catering staff, in my opinion, should not be working with members of the public.

The experience in A&E was the worst I have ever had to endure. The doctor was not very nice, even rude. I was terribly upset by the treatment my brother had to endure. Never felt so upset in my life. I hope no other person has to endure such treatment in A&E again..Treated as if we should not have been there because we were not from Co Galway. We had no say in where the ambulance people took us...oh dear...all so upsetting. Hope nobody belonging to me ever has to go there again.

Unacceptable conditions; waiting times poor, lack of information from doctors, lack of compassion, lack of privacy, lack of beds, poor communication between consultants etc... Nurses on wards were the only help on getting information on my treatment but were lacking staff.