There was no stroke consultant in the hospital.

Took my Dad to A&E last week and met two wonderful young nurses (Angela and Lorna) at the triage. Seemed very busy inside and both nurses were very quick getting all tests done and so friendly, calm and reassuring also. All staff we met were very pleasant and despite it being very busy we were made welcome and knew we were in expert hands. Male doctor, can’t remember his name, non-Irish, very pleasant also. Hospital was clean and despite being very busy, the nurses explained the processes so we knew what to expect. Great little hospital.

Yet again my Dad spent nearly two days in a corridor in A&E having arrived by ambulance. He waited all day to get an ultrasound only to be told at 19.30 that it closed at 17.00. They said it would be the next day before he could have a scan and even then they could not guarantee it. So he discharged himself as he couldn't bear another night on a trolley. Very understaffed, chaos. This is the 3rd time this year members of my family have been through the A&E and we dread it every time. Hope we never have to go there again.

Thank you to all the wonderful staff who looked after Oliver W who has autism. He was severely traumatised having fractured his wrist. He was unable to understand what was happening and his behaviour escalated to a level we had not witnessed before. All measures were taken by staff to make his journey through the hospital as safe and easy on him as was possible. Family were listened to, quiet rooms were made available to ease his anxiety and his Mum and aunt allowed to accompany him to theatre. The staff were all fabulous and so accommodating to his every need. We adore this young man, so thank you all so much for treating him so well.

I feel this hospital is a money-making machine and the patient is the cash cow. If your problem is multidisciplinary, forget it, there is a very bad approach in this sense. You never get to see your own consultant and the duty one does not have a clue about your history. All I got was excuses and a lot of bluffing. I am one very unhappy customer.

The A&E dept is always crowded with not enough cubicles or ECG monitor bays. Once you get admitted, you're well treated. The wards have a lot of elderly patients who appear to be there forever, it seems like that's why no one can get a bed. The staff are pleasant and work hard and the coronary care unit is superb.

I was in two top hospitals in London during my time and I must say that neither was a patch on Cavan. Well done, excellent care.

Worse hospital and complaints procedure is a joke. They do not take a complaint seriously.

Attended the hospital for a suspected miscarriage. From the moment I arrived the care and attention I received was second to none. A few day later I was admitted for D&C following my miscarriage and I can honestly say I was treated with the upmost respect and dignity by all the staff I met. As you can imagine this was a very traumatic experience. I couldn't thank the staff and Prof Sean Daily enough for the best care I have ever received in a hospital.

I am 26 weeks pregnant and I have been diagnosed with a pregnancy-related condition. I found one staff member very rude and unhelpful with any of my questions. She was not understanding or caring and some of her comments should never be said as she doesn’t know what any individual has gone through regarding previous births. I have spent the day stressed and worried sick. This is not how anyone should be treated especially when pregnant. I am already dreading my next appointment.

Hospital was filthy. Triaged and sent back out to wait in emergency area with blood leaking for four hours without being examined. No one ever cleaned up behind me. Bathroom that I was sent to use inside emergency room was filthy and bloody after I used it and not cleaned. I was taken in to be examined. When I was in the cubicle, tried to wash my hands, no soap and no paper towels to dry them. I was told I needed surgery immediately. I told the surgeon to wash her hands. No soap, no paper towels. Not even surprised but said the operating room was clean. Sorry not believable. I got antibiotics and was discharged. She seemed like a concerned and qualified surgeon but if the person pushing the broom doesn’t do their job, you can’t do your job.

Particularly grateful to the staff on duty at the A&E department last night (7/8/2018) for their care, attention and professionalism.

The care my daughter got was fantastic, they went above and beyond to help her. It was a two night stay and a planned procedure. Yes, the hospital is run down and the food isn't great, but in my eyes, it is the care that matters. Such a great hospital.

I understand the hospital is busy and under staffed but I think the staff use this as an excuse to be completely rude, ignore you and look at you as if you have disturbed them. Rude staff in a job that needs some compassion doesn't work and if dealing with the public does not make you happy, consider a move in career.

My daughter Michaela who is 17 was treated here. On behalf of my wife Orla and Michaela, I would like to place on record our sincere gratitude to Mr Stafford and everyone on St Joseph's ward for their outstanding care and attention!

I understand A&E is busy but it wasn't crazy busy the day I brought my grandmother. Everyone got free sandwiches and tea because we were told we would be waiting a long while. I used three different toilets that day - the first, the door had no lock and was so far away from the toilet, you couldn't put your legs up to stop someone coming in. The second was so smelly, I had to leave and the third one was extremely blocked up. My grandmother needed to use the handrails along the side of the corridor and at one point, it was hanging off (this is a new enough building!). The doctor she got was nice and explained things to her but the nurses were very rude and abrupt with her and all in all, we were there for 11 hours, most of the time in the waiting areas. She is elderly and I understand some people were worse off than her but one teenager was seen after she was and left in about an hour and only had a grazed arm (the mother of the teen told me). They need to sort things out big time!

Waited in A&E for seven hours. My partner was in severe pain, he saw a triage nurse 10 minutes after arrival. She asked what had happened but never bothered to look at his injuries for swelling etc. He had been trampled on by a herd of cows. We arrived at 11pm and at 5am he still had not been called to be seen by a doctor. I understand A&E can be busy and emergencies prioritised, but surely patients could be told that there is a delay.

I have one complaint and that is I had my bloods taken by the GP the day before and they’d been sent to the same hospital as I was in the next day. The doctors had to redo my bloods the exact same ones as the laboratory could not process them for the doctors as it came into another side of the lab in the same hospital and my understanding is it is one big room?! I found this extremely inefficient, it created more work that was not needed. It is a waste of productivity. It was bad enough I had to get my bloods done twice in less than 24 hours but I was then discharged without any blood results, not the doctor's fault. The whole purpose of the bloods being redone was that I would have my blood results on the same day and could be treated accordingly. I had to wait three days. I found that extremely unsatisfactory as I was 21 weeks pregnant and have a thyroid condition. It stressed me more as I was worrying about how it was effecting my baby if the medication needed to be adjusted. My suggestion would be to find a way to make the laboratory more efficient and reduce cost by reducing time wasting like this. Thank you.

Attended this so called hospital experiencing a suspected miscarriage. This is, as anyone who has experienced it, a very traumatic experience. I was told to wait to be seen after ringing ahead and speaking to a midwife. I was the only person in the waiting room. After about an hour I was brought to a treatment room and told a doctor would be around soon. One hour later I was I asked if I would like to go home, to which I replied that I hadn't seen a doctor yet. The midwife proceeded to tell me that she didn't know when I would be seen by a doctor and anyway I wasn't pregnant so I would be better off going home. At this I left feeling very, very upset, came home and rang the Coombe Hospital and I can honestly say the care and attention I received from the moment I arrived till I left was second to none.

I have had several extremely poor experiences including being told to 'google it' when I asked how my cysts were to be treated. I was also kicked out of A&E at 3am after being told throughout the day and night that I would be getting a bed in a ward. I had to sit in a reclining chair until 7am when my wife could come and pick me up. I was also given two different names for the doctor that I wanted to make a complaint about. Waiting times are a joke and the the doctors don't seem to care one bit about their patients (the nurses were some bit professional). I would never recommend this hospital to anyone I care about.

I was told to attend the accessment clinic before a very much needed surgery. The apt took three hours, mostly sitting in a waiting room. The nurses were kind but the doctor was dreadful, wanted to delay my surgery saying that I had high blood pressure, which I have alway had and always will have! He refused to give me his name and was rude. I was in awful pain and upset when leaving. I then went to a private hospital for the surgery I needed as I was covered by insurance. The assessment there took 20 mins and my consultant was excellent. The hospital staff were very helpful. I was looked after very well. I was so glad I had made the decision to remove myself as a patient from Our Lady's Hospital Navan. I have informed the Medial Council of my bad experience and I tried to complain to the managers of Navan, but had no success. I eventually got my medical records from Navan Hospital and to my horror, many of the details were incorrect, including my gender and the spelling of my surname. Seemingly I stayed overnight too??! All incorrect. Only thing correct was my date of birth. I feel so relieved to have got myself the help I needed.

Once again, total chaos and lack of foresight. Triaged on admission after coming in by ambulance, waiting two hours to see doctor. Okay, have to expect a long wait, but that was how long it took to decide to take bloods, which could have been done when first examined, that way the blood test results would be ready for when the doctor was finally available. That was another two hour wait, four hours in all. Turned out not to be heart attack but no advice on what to do re: infection causing heart trouble. Best of all, the ambulance paramedic worked out in ten minutes what took the hospital four hours to work out! I was lucky that the problem wasn't serious, imagine waiting four hours in the aftermath of a heart attack for treatment!

Some of the nursing staff and carers were very nice but I would never use this hospital again. Consultants have god complexes and if they were good at their job I would understand.

Really impressed overall, very happy with my care here. The clinic could benefit from some updating, waiting room was very uncomfortable and busy. Thankfully I was not waiting long there. Reception staff were very pleasant and professional, Clare in particular.

Absolutely shocked and horrified at the attitudes of admin staff, nurses and some doctors. When my sister was sent for bloods, the person that was taking her bloods couldn’t get her vein and said 'I’m sorry I can’t get your vein, I’m going for lunch' and left it for someone else. I had my little boy with me in the outpatients clinic and was approached by a member of staff and told really rudely that she hoped that I wasn’t going to the wards because there was a measles outbreak. We weren’t near the wards and very obviously in the outpatients clinic.

I was having a very difficult day time in hospital for ERPC and the care, compassion and dignity I received was far beyond what I had expected. It made it all so much more bearable. It was just before the referendum and I didn’t think I would receive any compassion but I did. I am honestly so grateful.

Everything about my visit to CUH on the 9th of July 2018 was 100%.

Admitted through A&E. Staff overloaded but was seen promptly and action taken in a timely manner. Spent 3 days there and can't speak highly enough of the staff. They kept me informed of all tests and procedures. Follow up visits and operation all went very smoothly.

Only one member of floor staff let the whole team down. Unfortunately they gave everyone the impression that the job they were doing was beneath them and they stand out as the only person not suited to the position they hold. I would have no issue in discussing this with a member of Mercy Hospital management or HR in private. They in no way put me off my hospital stay but I know they did upset other visitors I witnessed.

Top class, best hospital in Ireland, staff are a credit to this country.