I was brought into UCHG severely dehydrated. On arrival, the doctor said I needed IV fluids. Nine hours later I was still on a trolley getting sick continuously and with severe diarrhoea. To say I am disgusted with the staff is an understatement.

Great medical facility. Please do not lose your level of kindness and care. Only thing I feel is that I really needed a longer inpatient stay. One night was not sufficient for me after the surgery I had. I was in a lot of pain and felt unwell on discharge. I really would have benefited from some more time with physiotherapy.

I personally feel that a one night stay for the surgery I had was not sufficient for me as I left the hospital in pain and feeling physically unwell and weak. A week later I still have a lot of pain.

One staff member in A&E dept is extremely rude. Their attitude towards me as a vulnerable patient who suffers with a serious mental health illness, which requires many A&E visits for treatment, is extremely rude.

Came in with broken leg and was treated very well. Everyone I met was brilliant and couldn’t have been more helpful.

Poor treatment.

Outstanding care from my consultant.

Dismissive, rude consultant. Unhelpful. No compassion or care for the patient.

Couldn't recommend this department to anyone based on my experience. Standard of care left a lot to be desired by any modern medical yardstick.

They were honest and open when dealing with me... treated me with dignity and respect and couldn’t have been more respectful if they had tried.

Very poor service. I was spoken to very abruptly and rudely by one of the doctors and a nurse assisting him.

OMG the people you have to ring - secretaries to get appointments or rearrange something. Two were helpful but kept passing the book. A week and a half later got through to the main person in the area I wanted and they were very rude, would not let me speak. All I wanted was a transfer letter and the clinic I was to go to still has not received this. That person should not be near a phone speaking like that. I thought they were supposed to help, well they made me very angry. I suppose my problem is minor compared to some people but you like a bit of respect.

Appointment for ultrasound was for 9.30am. At precisely 9.30, I was prepared and within minutes the procedure began. I left the hospital at 10.05am completely satisfied with my experience.

When I turned 15 years of age, I fell badly on my arm. After three nights without a wink of sleep due to pain in my arm, I went to St Columcille's. I was waiting to get seen and after about half an hour, a nurse came and started shouting at me 'don't you know we're busy?' Wow! I was really touched by the compassion I was shown... The Irish health system is diabolical in my opinion.

Had to phone twice for my discharge record a week after discharge. Shows wrong admission diagnosis. Not explained why I had the problem when I was admitted. Found something unrelated, referred to a specialist in another hospital.

I attended NMH semi-private clinic with my first child in 2017 and could not fault it. The midwifes and consultants where always professional and nice. I understand that clinics are busy but I felt they always explained everything to me clearly. I was alway seen in under an hour. When I was in labour I was treated very well. I went from 1-8cm in a really short time and my midwife Josephine took me every step of the way even when my daughter was in distress, she kept it really professional and encouraged me every step of the way. On the semi private ward there was some building work going on but despite this I felt the general cleanliness was of a high standard and barely noticed it. The food was amazing also! I found the midwives on the ward very attentive and patient with me especially Anitha, Natasha, Laura and Siobhan. I still remember their names after two years, they really were amazing. In January this year I unfortunately miscarried and the care I received was second to none. It was the day of the nurses strike and although the midwives where under pressure, I felt so cared for. The only thing I was a bit let down by was the lack of information in regards to what happens etc... I am currently in the early stages of pregnancy and I will be attending Holles Street again. The midwives and care staff are amazing and I couldn't imagine going anywhere else.

This visit was warranted because symptoms presented were similar to those I had earlier in the year for serious issue. I got the all clear but was kept overnight for observation. All staff in the surgical ward were equally friendly, courteous and professional. They even let me out for fresh air.

I found my consultant's secretary far from satisfactory and no possibility of consultant meeting until three months away.

My mother could not walk at the beginning of this year and was in great pain for the last year or so, and her overall health was getting worse. She is 83 years of age, and I was very concerned for her, and traveled back from the US a few times, and eventually found Prof Kevin Mulhall. The first time my mother and I went into see him, he was very confident that he could reverse any damage to my mom's hips and actually recommended a double hip replacement. My mother had surgery in January and again in March of this year, and the operations were a great success. My mother is doing so much better and can walk around like she used to. Prof Kevin Mulhall, and Grace in his office are great. The hospital staff were also wonderful and truly looked after my mother and I thank them so much. In my career in NY I have come across a lot of poor doctors, who make dreadful mistakes. I would not hesitate in recommending Prof Kevin Mulhall to anyone - he is a gentleman and he has skilled hands. Best wishes.

Need to sort out wait time. Everyone has an 9am or 1pm appointment. The doctor doesn’t even start until 2pm. Minimum of three-hour hour wait after lunch. Stagger appointment times.

Cleanliness in the hospital is beyond terrible, seems like it hasn’t been cleaned in years, and very run down. Doctors don’t understand that we don’t have doctor language to understand what they are talking about. Nurses need to be more helpful.

Had to visit A&E due to a problem with my ear. I arrived in at 10.00am and was all finished by 11.30am. All the staff I dealt with were great, friendly and professional. My treatment was really well explained. The parking can be a bit of a nightmare but other than that, no complaints.

Efficient, person-centered, kind, professional, reassuring. I just pray my second appointment is within the six weeks promised.

The two staff membersI dealt with in A&E on Saturday night were pure class in action. Total professionals, quick in action and they made their jobs look easy. They took in, assessed and reacted to my case with pure ease, calm and self-confidence and had me set up for and receiving the medicine I needed within about 5 minutes of me arriving at the hospital A&E after being told to go there directly by SouthDoc. Thank you to both of them and all the staff at Tralee A&E.

A wonderful bright new facility and very welcoming staff nurses whose smiles would light up the night sky. Pillows very fluffy and soft, the desserts were a little sugary for my liking and porridge was a tad watery. Met many new friends and the craic was mighty. Overall very good value for money.

A few days in A&E. Finally shown to an all-male ward and I refused to accept this. As a vulnerable adult, I had a right not to be the only woman on this ward. The alternative was the corridor back in A&E. I am over 65 and had been there already three days and nights.

The whole experience was incredible. My mam had been transferred from another hospital. The care and attention since she was transferred to this hospital is 20 out of 10. Way and above the call of duty.

Quality of care outstanding.

Outstanding quality of care and attention. We hear so much in the media about the downside of the HSE but I couldn’t fault the standards of care on this occasion.

I had 2nd hip replacement in Blackrock Clinic in May 2019 (other hip done in 2015). From initial consultant meeting, pre-op testing, surgery and post-op care, the standard of skill and support I encountered was absolutely exceptional. The whole process was completed in less than three months (op went well and I continue to recover at home). I am again pain and medication free - miraculous!r Thank God for VHI and the availability of exceptionally skilled surgeon, support services and nursing staff in Blackrock Clinic.