All Hospitals
» Click here to view comments re Staff
Click here to view general comments for a specific hospital:
Hospital News
- » Navan surgeons defended their record (01-09-2010)
- » Most against smaller hospital services moving (26-08-2010)
- » Plan to remove waiting lists, A&E trolleys (26-08-2010)
- » Growing concern on Crumlin cuts (24-08-2010)
- » Almost 18,000 ops cancelled last year (16-08-2010)
- » Health cuts 'too hurtful' (13-08-2010)
- » Probe based on information received - HIQA (13-08-2010)
- » Probe into care at Co Cork hospital (06-08-2010)
- » 'UHG may stop admissions until end of 2010' (06-08-2010)
- » Cuts endangering patients - nurses (04-08-2010)
- » Patients differ with HSE on top hospitals (03-08-2010)
- » New chair for HSE (28-07-2010)
- » Uncertain future for major health projects (27-07-2010)
- » Hospital services to be scaled down (26-07-2010)
- » Health to face further massive cuts (19-07-2010)
- » Dentists warn of hardship for 1.6M patients (13-07-2010)
- » Report proposes subsidised GP care for all (12-07-2010)
- » Drogheda ED 'will struggle to cope' (29-06-2010)
- » ED at Louth County Hospital to close (28-06-2010)
- » HSE to act on ambulance hold-ups (23-06-2010)
- » New Drogheda ED opens (23-06-2010)
- » 'Harney wrong on trolley crisis' (22-06-2010)
- » Four-month wait for urgent MRIs (18-06-2010)
- » Big rise in complaints against HSE (17-06-2010)
- » HSE faces major staff challenge - Drumm (17-06-2010)
- » Louth hospital services to close (15-06-2010)
- » 'Doctor shortage could close services' (14-06-2010)
- » HSE facing new financial crisis (12-06-2010)
- » Trolley numbers remain high (10-06-2010)
- » 'Health staff feel ignored' (03-06-2010)
- » New cancer chief appointed (01-06-2010)
- » New HSE chief must restore faith- FG (31-05-2010)
- » Former Eircom chief to head up HSE (28-05-2010)
- » 'HSE CEO should get huge salary' (26-05-2010)
- » Growing concern over bed closures (25-05-2010)
- » Child death figures still unknown - HSE (24-05-2010)
- » 'Hire more docs to avert hospital chaos' (17-05-2010)
- » More needs to be done to protect children (12-05-2010)
- » Beaumont nurses to ballot on strike action (07-05-2010)
- » HSE work to rule set to end (06-05-2010)
- » Most people fear hospital infection-poll (05-05-2010)
- » Patient input sought for new charter (04-05-2010)
- » Patients lift lid on hygiene, infection (03-05-2010)
- » Drumm outlines major healthcare revamp (29-04-2010)
- » Harney's warning on work-to-rule (29-04-2010)
- » 18,517 still on waiting lists (29-04-2010)
- » Failures highlighted in child death reports (23-04-2010)
- » Harney's warning on free healthcare for all (15-04-2010)
- » Free care under new health system (14-04-2010)
- » Largest union endorses Croke Park deal (14-04-2010)
Below are the general comments as posted by people who have completed the online survey.
Listing 1 to 30 of 6,481 comments.
Really poor doctor patient care, my consultant was too busy answering his mobile phone during my visit. He never referred me to the other consultant he told me he would. That was 2 months ago!!
| This user's rating: | 25% |
Was treated very well. Everything was 100%.
| This user's rating: | 100% |
Excellent care.
| This user's rating: | 100% |
I booked in to the Coombe at 7.30 AM for a laparoscopy, and I think there were 12 people ahead of me. One of the nurses stated if the Doctors did not have time to do the operation, I would have to go home. I informed them I had circulation problems, and i would go home if waiting more than 3 to 4 hours. However, one of the nurses came up to the ward, after I had been there over 4 hours and stated to me that the Doctors were going to do the surgery, she asked me to hurry up and change into a gown. I stated that I had to go to the toilet, and she said there was not time for that, the Doctors were in a hurry. While going down to the theatre I informed another foreign nurse that I had to go to the toilet, and she stated there would be no need as I would have a catherer inserted during the surgery. When I woke up I was in terrible pain, and I still had to go to the toilet, and asked was the catherer inserted, and a nurse stated no. I then could not go to the toilet at all, and they inserted the catherer. I was deeply upset by the refusal of a nurse to let me go to the toilet, it's like something from a Charles Dickens novel, something that should not have happened, in 2010. It was degrading and inhuman experience.
| This user's rating: | 38% |
Not enough nurses. Children in psychiatric unit, with people who have offences involving children. Children in psychiatric unit with older violent patients Bathroom / shower room was damp and had black mould growing in the tiles Sanitary Bins were rarely emptied
| This user's rating: | 29% |
Very dis-organised discharge preparation. This is my 2nd experience of problems in relation to being discharged in an appropriate fashion. I am so dis-illusioned with it. When looking for Consultant in charge ( it is his responsibility) to guide his students on what is the appropriate/timely procedure after all) " He is at a Conference".
| This user's rating: | 33% |
I left a comment last night about my experience in UCHG re my miscarraige August 2 years ago, having had a bad experience, I had 2 healthy baby boys one in May 2007 and the other in July 2009 both to which the whole experience was perfect I was very well looked after the staff and midwives were wonderful all the midwives on the labour ward are fantastic I couldn't fault their service, I ended back in the hospital a week after having my 2nd son with a post partum haemmorhage a very scary experience the staff were wonderful and I just wanted to stress that thank you to them all
| This user's rating: | 67% |
In my first pregnancy, four midwives "confirmed" that the head of my baby was engaged when he had been in the breach position for over a month. This led to an emergency section when one of them realised that the foot they felt in an internal exam shouldn't be coming from his head! I have just attended there for my second pregnancy. I began to have a miscarriage and despite it being clear that the baby was dead and had been for a number of weeks, I was sent home where I lost about 1 litre of blood and had to go through the pain and horrific process of labour despite only being 11 weeks pregnant. I presented in the middle of this with severe blood loss and very low blood pressure and was still told to come back for a scan in a week ( despite no one taking bloods or any vital signs). Luckily my family are doctors and healthcare professionals so I was able to get through this at home, but to say the treatment of patients in the hospital is barbaric is a complete understatement.
| This user's rating: | 34% |
I was in the maternity ward in Sept 09 for the birth of my first baby who was born by emergency section after a long labour. The midwives Elaine, Mary O'Keeffe and Paula were really helpful, as was Enda and Anne in the Special Care Baby Unit. The staff were very busy while i was there but all bar one midwife were very friendly. Mr Ray O'Sullivan and Trevor Hayes were excellent and i as a nervous patient felt very at ease after their explanations. I had a private room which was great as i was in there 4 nights after my section. My only issue was with the heat in the hospital but as i had a private room after my baby was born i could open the windows as i wished. My first 2 nights were in a semi-private room and it was very very warm.
| This user's rating: | 80% |
My 10wk old baby spent 4 nights in the paed ward with bronchiolitis and a lung infection. He spent 3 days in an incubator. The nurses were great through the long nights and very helpful as we were very stressed. We had a private room with ensuite which was nice as we didn't have to worry about our baby crying and disturbing other patients. I was breastfeeding my baby and the staff were accommodating, helping me take him out of incubator to feed him. We were waiting a few hours in the corridor before we were seen by a doctor and admitted but as soon as we met the doctor and were waiting for the xray the nurses brought us to their staff room to wait. The doctor was very thorough with tests.
| This user's rating: | 77% |
Turned up at the maternity in limerick late at night to find the porter asleep. I can see why the government want to cut the public sector pay can't you ???????????????
| This user's rating: | 75% |
Overall it was not bad
| This user's rating: | 53% |
I had a miscarriage August 19th 2 years ago. On the day I went in with a referral letter from my Doctor experiencing bleeding, I arrived at 8 am and was not seen to until 2 o clock that day. I was in a waiting room with other pregnant women, the nurse came out at some stage saying there was some delay but none of us seemed to be in any danger, i.e. with our pregnancies as per our notes. I was bleeding with cramps so I should have been seen to first thing. On the day I was booked in for a D&C I arrived at 8 am, was left on a ward with other pregnant women until 5 in the afternoon. I remember one Doctor seeing a patient and the Doctor saying did you hear the baby's heartbeat it's the most reassuring thing, this was very hurtful and a disgrace that women going through miscarriages would be put on the same ward as women with healthy pregnancies. Another thing was after my D&C when I came around all I could hear was a newborn baby crying having been born I then saw Mother and baby wheeled out of the room, my whole experience was absolutely horrible. I would definitely not have gone near any hospital had I known what an experience it would be.
| This user's rating: | 56% |
I went to the Colposcopy Clinic at the Mater Private Hospital. I was so anxious when I received my results from my GP. He said I would need a colposcopy, I had no idea what this was, I just thought I had cancer! I was given an appointment by a public hospital in Dublin but the next available appointment they had was in 3 months time! I called my GP to see if there was another option. He said there was a clinic at the Mater Private Hospital, so I called them. I left a message on their answer phone and within a couple of hours I had a phone call from the Nurse in the clinic who gave me great reassurance. I had an appointment for the following day, which was amazing. The day of the appointment I was so nervous (I bust into tears when I met the nurse) but she was just brilliant, so warm, kind, professional and reassuring. The consultant was also wonderful; he explained everything in detail before the procedure. The procedure was not as bad as I had expected, the nurse chatted to me, which was nice as it kept my mind occupied. The consultant was gentle and explained everything he was doing. I also saw my cervix on a screen which was really cool but a bit odd also! Once the procedure was over the consultant explained his findings and said he would be in contact with my results. My results arrived in the post 2 weeks later and all was normal. I am delighted with the whole experience. The Nurse - Cathy and the Consultant - Tom were brilliant. If you are reading this because you are going for an appointment - don’t worry, the guys will look after you really well. You can call the clinic for advice, just leave a message and they get back to you (I had a few questions afterwards and I found it reassuring to know they were always only a phone call away). One of the best hospital experiences I have ever had. I can’t thank them enough.
| This user's rating: | 95% |
Level 3 west wing was brilliant and friendly the people in the kitchen and cleaning were great and helpful.
| This user's rating: | 100% |
I have had two babies at the Lourdes and both of my children had to spend time in special care. They've also been admitted to the paediatric ward on a few separate occassions and my eldest child was a regular on the day ward for a while. Our time in special care was extremely scary and traumatic and both my children's paedeatricians gave them brilliant care and the scbu nurses and paedeatric ward nurses are always so kind and supportive and patient. The hospital is not half as clean as it should be, the downstairs public toilets at the main entrance are usually disgusting, but the people who use it leave behind a mess so the public is somewhat to blame for this, however I don't think a cleaner ever comes near those toilets, not good. The food is stodgy and cold frequently, when I'm there I eat out of the cafe downstairs! I contracted MRSA while at the hospital, but this problem seems rampant at most Irish hospitals. However, the paedeatric care there is second to none and I had a very good experience both times in the maternity unit as well.
| This user's rating: | 68% |
There was an incredibly unprofessional doctor in this clinic, who told me lies about various procedures and told my boyfriend he should propose. It was an absolute disgrace.
| This user's rating: | 32% |
I was admitted to Navan Hospital through the A&E (5 years ago). I had an infected Gall Bladder. I was admitted very quickly. I could not fault anything in the Hospital at the time, from the Doctors, Nurses, Ward staff,Porters.The quality of care was excellent,food was lovely (when I was allowed to eat!). Ward was cleaned every day plus Toilets.My only gripe is the age of building and the lack of facilities eg, no little room on (tv) on womens ward.
| This user's rating: | 92% |
Contracted meningitis twice and was admitted here. Was treated straight away and am very grateful to the nurses and doctors for saving my life,thank you :)
| This user's rating: | 87% |
It was my first experience of A + E and I must say it was nothing like the horror stuff that one is constantly hearing in the media.
| This user's rating: | 94% |
I travelled by ambulance from Galway to St James for a procedure as a private patient. My doctor was fantastic but my experience was so negative that I would not wish to return as a patient. I was left sitting on a hard uncomfortable chair in a cold waiting area and everybody was complaining how cold it was. I was there from 9.45am until 4pm and did not get up to the ward until 6pm and got the most awful inedible supper, having fasted all day. The catering staff informed me the food was all gone and gave me tea and toast. I dont drink tea and was told that coffee was not available. That service level is unacceptable in this day and age.
| This user's rating: | 52% |
Very good care and follow through. Would have preferred to lie on a stretcher/bed and read until my angiogram ,as opposed to sitting upright on a chair in close proximity to strangers.
| This user's rating: | 84% |
Had a problem with administration. They never found my file. I have to bring in a photo copy each time. it takes weeks to find a persons history. very bad system
| This user's rating: | 81% |
All staff did their best with facilities that were available to them. they treated my Mum with the utmost respect and gave her as much of their time that they could.
| This user's rating: | 93% |
I had my first baby in 2007. I ended up having a c-setion. I wanted to breastfeed my baby very much so. I tried my best, but I had inverted nipples (mostly because of the heat in the room) I tried and tried...the 2nd night there the night nurse came in and said "Don't you hear your baby crying..I couldn't move let alone get out of bed after the section. I asked her to pass the baby into me....she did this...I was again having problems latching the baby onto me..She told me to roll over onto my side to breasfeed...this took some time after the section...she was very rough with me..I mananged to feed my baby and she left...however she came back 30 mins later...and said Oh I didn't realise the extent of your section (it was complicated) I'm sorry for making you feed on your side..I was mad how dare she, she should have read my file first....I just had to keep my mouth shut... I had to give up breastfeeding after trying for 6 days. When I had my 2nd baby ...I had a section again...they gave me morphine...as I had had before...the anaesthetist said are you sure you dont want to breastfeed this time I said yes why...she said you can't breastfeed if you are taking morphine as it passes through to the baby and makes them very drowsy...I was gutted, had been blaming myself for 2 yrs...why did no one tell me this...
| This user's rating: | 68% |
Fantastic people, place and service, to whoever decided that ye may close the maternity and scbu,why? These departments are the life lines of so many people.
| This user's rating: | 100% |
I think it is a disgrace that a nurse has to explain to a patient what a doctor should have explained. I think the level of care given to me personally in cumh was unacceptable
| This user's rating: | 41% |
I have visited many hospitals over the years, both myself and with my elderly parents, friends and my kids. I have to say that Mallow is outstanding and it would def rate my number one. I had reason to go there on several occasions with my dad and not once was he treated like "a number" or "someone that was old anyway and just a nuisance". He was a public patient and on every occasion he was treated with such respect and dignity it was heart warming to see. All staff, doctors, nurses, porters, cleaning staff, ward sisters, catering were all so lovely to him, treated him with such respect and were highly professional at all times. My dad died in Mallow General in August and we, as a family had worked so hard in caring to keep him at home with us and we were delighted that his final days were in Mallow. It was just amazing, the kindness towards him and us, the staff were just fantastic and couldn't have done more. Even yesterday when I phoned to collect the letter to get the death cert, the nurse told me that if I didn't want to come back up to the ward, she would have it brought to reception to me. Thank you to all the staff for everything.
| This user's rating: | 100% |
Brilliant staff especially on level 3 west wing, very very clean. Bed well made. Staff on L3ww were very friendly towards patients, unlike other wards. l3ww was definitely the best ward I have ever been to :)
| This user's rating: | 100% |
I was transferd from portlaoise hospital to Holles st for a scan which comfirmed that one of my babies was in danger. I had an emergency c section .. with regard to staff they could not do enough to save the lives of my twin boys. .All the staff in the neo natal unit, too many to mention a huge thanks goes out to all x x
| This user's rating: | 91% |





























