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- » Cancer hospital chiefs got charity top-ups (09-01-2014)
- » Vincent's CEO gets nearly €300,000 (24-12-2013)
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- » Ex-CRC chief got lump sum from charity (11-12-2013)
- » HSE denies it knew about CRC top-ups (03-12-2013)
- » Holles St not pay compliant - HSE (27-11-2013)
- » 'Pay compliance pledges not valid' (27-11-2013)
- » Savita hospital defends record (18-11-2013)
- » Hospitals say cuts threaten patients (06-11-2013)
- » New drug cost-cutting scheme (01-11-2013)
- » HSE promises better info on medical cards (30-10-2013)
- » HSE denies medical card cull (30-10-2013)
- » €200m HSE bail-out now likely (23-10-2013)
- » HSE, Minister defend medical card system (17-10-2013)
- » Massive health cuts in 2014 (15-10-2013)
- » UHG and national maternity care slammed (09-10-2013)
- » IMO agrees to re-enter talks on doc strike (09-10-2013)
- » Junior doc strike hits services (08-10-2013)
- » Emergency patients face strike delays (08-10-2013)
- » Hospitals face cuts under shift sanctions (02-10-2013)
- » Doctor strike now almost inevitable (02-10-2013)
Below are the general comments as posted by people who have completed the online survey.
Listing 1 to 30 of 10,862 comments.
My Mum was admitted through A&E as an emergency with severe breathing difficulty. She was treated quite well but was sent home after a week of treatment without an explanation or diagnosis of her illness. She was still very unwell and on antibiotics. She collapsed at home four days later and was taken by ambulance to a different hospital where she spent a week in HDU and two weeks on the ward. The treatment was fantastic there and she got a diagnosis and treatment plan.
|This user's rating:||65%|
My Mum was admitted here as an emergency a few days after being sent home from another Cork hospital. She was very unwell and admitted to HDU where she spent a week and was then moved to a ward for another two weeks. The care she received was second to none. Her illness was explained to us in detail and staff were always willing to explain what was happening. Overall I would recommend this hospital especially for older people who are treated with care and respect unlike other hospitals where they just want them out and treat them as bed blockers.
|This user's rating:||99%|
My 74-year-old Dad attended A&E on Tuesday at 9.30am and by 10.15am, he was in a cubicle and was being treated. Prof Molloy's team were very attentive to my Dad. He had atrial fibrillation and strep pneumonia and was very poorly. He was only waiting until Wednesday at 2.30 pm to receive an observation bed in the main hospital. He is still in hospital but I just wanted to pass on my words of thanks to the staff in A&E who do an amazing job. The hospital is closed for visitors due to a flu epidemic but he's being well cared for. They are very good in explaining things as he suffers anxiety and worries a lot.
|This user's rating:||98%|
I had failed surgery in another hospital and was transferred to this horrible hospital for emergency treatment. I was in a number of different units and the team was appalling. The nursing staff - I have never in my life witnessed such inhumane behaviour towards me, same for the caring staff on the ward. I've worked in two hospitals as a professional and I've never witnessed anything like it. I hope no one else has to put up with what I unfortunately did.
|This user's rating:||24%|
I arrived at the hospital at 3.30 pm. I had to wait until 5pm for a nurse, who asked me why I was there. I was feeling extremely strong pain in my right kidney. The nurse asked me to pee in a pot. I did it straight way. At 10 pm the pain returned and I begged for 30 minutes for a painkiller. At 11pm, another nurse called my name and took some bloods. After that I waited in the waiting room until 3 am. I asked another nurse how long would I have to wait until I got some information about my case. That nurse said that I would have to wait about two hours. I asked the nurse to took the needle out of my arm and just went home! At 4.12am, a doctor left a message in my voicemail worried about the needle that was with no solution. It's inhumane and unfair. But I have one thing that I'm certain of, the invoice will arrive! I'm 100% sure of that. Shame on you Mater Hospital. You have Misericordiae in your name, but you do not even know what this word means. Good luck for everyone that will need this catastrophe.
|This user's rating:||20%|
Excellent, friendly and professional staff from outpatients telephone answering to security. Made it a pleasure to visit the consultant. Two hours from reception, nurses, doctor, nine injections, bloods and x-ray. Lost my parking ticket, yet the security office provided me with a 1 euro ticket and when I said I was there for two hours, he wished me a Happy New Year! Faultless. Well done staff.
|This user's rating:||100%|
I had a horrible experience in this hospital in 2013. I was reluctantly admitted upon arrival after my waters broke by one of the nurses - waters were blood stained. She thought it might be better if I went home for a while..... Then I was moved around to every department in the hospital you can imagine - clearly hadn't time to deal with me, and didn't know where to put me. Eventually I was checked after 24 hours and they decided to induce me to speed things up as contractions were not progressing, clearly no-one seemed bothered about waters being blood stained etc... I had no idea what to expect as this was my first pregnancy. I was given the epidural for pain but I was told they 'forgot to give me the first part of it'?? which meant only one side of my body went numb, then they decided to do a 'top up' a while later. Eventually I was fully dilated after being in the hospital for two days at this point. I gave birth to a beautiful little girl who was taken to the side immediately to be cleared of meconium. After a while the midwife (my third one - I was in there so long they kept changing shifts) said to me that we would have to try to deliver the placenta. I laughed and said 'no problem, shouldn't be too hard considering I had just pushed a baby out' - midwife didn't look so optimistic. Placenta wasn't delivering. I could see the panic on midwife's face, they phoned theatre three times for a bed to have placenta removed, but were told each time they would have to wait. Midwife was frantically pacing the room waiting - which did nothing for my nerves! I was losing a lot of blood at this point. Midwife tried to remove it using their hand and the cord snapped off and was lost inside! Eventually after approx 1 hour or more I was wheeled down to theatre, told to sign forms for operation and there were approx 6-8 staff in the room. I was told that I had retained placenta and that they would try to remove it. When they had finished I was told 'they think they got it all' and I was sent back up to recovery before being brought back to my partner and baby. When I was brought up to the ward there were 7-8 others in the ward, beds were on top of each other, I was in a lot of pain, partner was told to go home immediately and come back during visiting hours. To top it off because I said I would be trying to breastfeed, my little girl had been given nothing while I was gone, one midwife basically took the baby from my partner, threw her at me and said she needs feeding and they all left, my partner was ushered out. It may have been a mixture of the pain, the tubes that were coming out of me.... everywhere and general shock etc... but after trying to breastfeed for hours all that night and next day (with absolutely no help - and I did ask - the only help I got was one midwife coming over pulling my nipple and shoving it in to baby's mouth). I asked one of the midwives for formula to settle my baby for a couple of hours, as she was starving at this point. I was told that I was giving up, not trying hard enough etc etc... and made to feel like an awful mother for even asking. I stood my ground and got the formula for baby, who instantly settled now fed, and I cried myself to sleep. Once I could got up and about I noticed my bed was covered in blood from labour and operation etc etc...I asked one of the midwives for a clean sheet as I was going to take a shower and had family coming to see me later that day, and my entire bedding was sapping with blood. She laughed and told me I wasn't in a hotel and wouldn't be getting new sheets - a dog would have been treated better! I could keep going on and on... but I won't.. needless to say I wont be attending this hospital again. I haven't been back since, not even as a visitor. I can't bear to look at the place. I am pregnant again at the moment but obviously attending an alternative maternity hospital. However from my past experience I am now extremely anxious about this pregnancy and labour.
|This user's rating:||29%|
I was admitted after sustaining serious fractures. The staff nurses were arrogant and mean to patients. I was pulled across a hall on a camode with my fractures hitting the ground to use the toilet. I was never washed in 11 days, just had to wipe myself with a cloth. This hospital has serious issues to address regarding patient care and respect
|This user's rating:||34%|
Doctors didn't seem to know what was going on, just wanted me gone out of ward. Was supposed to be a private patient but mostly got seen by an intern who was very condescending and informed me of my transfer to a different hospital in the corridor as I was returning from x-ray. Very unprofessional!!!
|This user's rating:||45%|
I would really recommend this hospital for children. They looked after my son so well. All staff are very experienced and very helpful. Everything was discussed and explained at every stage of surgery. I will strongly recommend to everyone. Very child friendly hospital to any parent.
|This user's rating:||100%|
The nursing staff are under great pressure but they are giving 100%. My consultant was kind and thoughtful when explaining my MS condition to me.
|This user's rating:||80%|
I was admitted by ambulance at 09.00. While the nurses looked after me in a first class manner, my problem was seeing a doctor. By 17.30 hrs I had still not been assessed by a doctor. All that time I had to sit in a chair. By 18.00 hrs I had to give in, they made me sign a self-discharge sheet, and a refusal of treatment sheet. No treatment was offered. I wrote that on the sheet before signing it.
|This user's rating:||52%|
I was referred to ED by my GP. Two nursing assistants tried to take blood samples and failed having tried several times. The result was a lot of discomfort and two very bruised arms. An experienced and suitably qualified staff member later had no problem taking the bloods.
|This user's rating:||53%|
I was brought in by ambulance after falling seriously ill. I was scared and very vulnerable but the staff in the emergency dept looked after me, reassured me and kept me calm. All staff conducted themselves very professionally and without their quick decision making and great care I would not be here today.
|This user's rating:||93%|
Horrific experience from start to finish
|This user's rating:||32%|
I found the Coombe an excellent hospital but lack of nurses and overcrowding was very noticable in comparasion to my stay back in 2010. The midwives were overworked and the checks on my baby in post natal ward were 50% less than seven years ago. Even my discharge with my other babies was given with care, but this time I was just told I could go to the antinatal ward which was chaotic. A woman in the bed beside me gave birth in the packed ward, there was chaos everywhere and when you were ready to give birth, you had to wait in a queue to go to the delivery ward. With my other three babies I had never seen this but none of these problems were the hospital's fault. They dealt with it as best they could.
|This user's rating:||83%|
Had to leave without being seen after six hours in A&E with a very serious and very painful condition. Drunk people were being seen to before me.
|This user's rating:||20%|
Better treatment than I would have received in UK. Obviously hospitals in Ireland (public) could do with a large cash injection but I was well treated by doctors, nurses, radiography and porter.
|This user's rating:||81%|
Over two-and-a-half years ago I had to come up to the Coombe Hospital to have my baby that had a severe heart condition. My baby had to be delivered in Dublin so that we were near to the Children's Hospital in Crumlin. Since the first day that I was seen by Professor Sean Daly we were treated with the greatest respect and dignity and everything was explained to me and my husband. The time that I spent in the Coombe was tough, especially when my baby was transferred to the Children's Hospital. The staff were amazing to me and I was in a room on my own away from all the other mothers and newborn babies. I was very upset one night and the midwife came in to see me at 6am and brought in a phone and rang the Children's Hospital to see how my baby was getting on and she sat with me and talked to me until I calmed down. I spent two days in the Coombe away from my baby and the midwives took the greatest care of me and so did Professor Sean Daly. I will never forget the treatment that I got and I was so far from home. My baby passed away at three weeks old but I will always remember my time in the Coombe. To all the patients that are complaining about the small stuff please read my story and realise that the doctors and midwives don't get the appreciation that they deserve and especially when things are tough.
|This user's rating:||89%|
I was admitted to the hospital at 12.50 and was seen quite quickly due to my complaint. After 30 mins I was asked to return to the waiting room and was left sitting until called again at 5.45pm. At this point I was asked to answer the same questions all over again and the doctor forget to check my blood tests. I was then asked to return to the waiting room for a second time until she retrieved my blood tests. I sat for a further hour and a half and nothing. At this point I was very cold, hungry and had started coughing so I approached the medical secretary and asked for a nurse to remove the cannula in my arm so I could go home. I was left for a further 30 minutes and eventually left myself, with the cannula still in my arm. I will be lodging a formal complaint and the treatment I received was awful. I would rather make a trip outside of Meath for anything that would occur in future.
|This user's rating:||33%|
The staff never stopped! They actually are so over worked it is a crime! Thank you for your absolute thorough care! The last hospital visit my son had, it took about 6x to get blood as the kept missing his veins (his veins are very deep). He was howling then but the 2 nurses that took blood made it look so easy! I can't thank the staff enough!
|This user's rating:||94%|
The staff in Tullamore casualty treated my elderly mother with profound dignity and respect. Despite all I have heard about the conditions they have to work within I found them courteous and professional beyond belief. They were so efficient, gentle and kind to her. They have such a tough job to do, but I must say they are the ultimate professionals. I don't have much cause to visit hospitals in general, I am so impressed with the people that I witnessed working there throughout my mothers stay.
|This user's rating:||100%|
Over-priced car parking charges. You end up being charged the minute you enter the carpark and you could be driving around for up to 15 minutes looking for a free space. Also if you are a minute over the hour you are charged for another hour. No consistency of staff. If you were not mobile your meals would be delivered but no assistance from staff if you couldn't manage. On the last evening visiting, asked for extra chairs and told none available only two to each room. For three days there was a broken chair in the room and nobody bothered to replace or repair it.
|This user's rating:||65%|
I was taken to A&E in great pain by emergency ambulance. They were great but after that... From triage I was put into the main public waiting area. In my nightdress, I am old and not used to this. Also I was in great pain and no help. No privacy, no dignity. Utterly degrading. Some of the staff were dismissive and the reception staff need to read the signs they have up for us, about aggression and abusive language. It was only after I threatened to make a formal complaint that anything was done. Should not be like this. That was nearly 5pm by the way. I could not eat or drink even had anything been available. No pain relief, no one checked on anyone in the waiting area. The doctor finally was grand, gave me bad news but there we are. That I can cope with. The rest is inexcusable. We all know A&E is under pressure but this is totally unacceptable. I am headed for 80 years old, visibly disabled and to be treated like this? I rarely bother the doctor or ask anything. Far less in future. Will take me a long time to get over this, And so many others in the same situation. All it needs is for a staff member to check the folk waiting occasionally, reassure , make sure no one is in too much pain. Still in great pain here today and distressed in the extreme.
|This user's rating:||43%|
My friend was in here last week, waited 10 hours in A&E. The staff were rude snd extremely unhelpful. I got escorted out because I told it like it is. Disgraceful disgusting hospital.
|This user's rating:||20%|
Gold standard at this medical facility. Very calm environment even with beds in emergency at capacity.
|This user's rating:||89%|
Although my condition was quite serious none of the hospital staff had any sense of urgency about the tests / scans I needed. Waiting is the name of game at CUH. In short I was given the mushroom treatment - i.e. kept in the dark and fed lots of manure. Staff for the most part were polite and kind but some were rude, abrupt and uncommunicative on occasion. The hospital is definitely understaffed and under-resourced and I fully understand the staff are not to blame and for the most part were working as hard as they could. I saw patients neglected when they were crying out for help which was really upsetting. Little old ladies left in their beds when they just needed help to the toilet. Some issues were very minor like the disgusting food (worst I have ever encountered - lost half a stone), inadequate hygiene and lack of privacy and some were major such as a misdiagnosis on the part of my doctor. After my experience here (including two trips to A&E) I would strongly advise anyone to make sure they have good private healthcare insurance and use the private hospitals in the area. I'm scared to go back into this hospital.
|This user's rating:||26%|
John Slevin is amazing!!!
|This user's rating:||100%|
Horrible hospital. Making mistakes sending out appointments for a Saturday when no one is working. Then on day of appointment left waiting 4 hours in a small waiting room before the doctor turned up.
|This user's rating:||39%|
I was on a very busy ward and from observation, the staff were run off their feet. I observed a healthcare assistant who was very frustrated and angry on a number of occasions with another worker and I'm sure patients may have noticed this too. Not a nice thing to witness in a care setting. That worker needs to take a leaf from the book of the students in training
|This user's rating:||71%|