My doctor was without a doubt the most unprofessional medical professional I've ever encountered, disinterested to the point of obnoxious, and provided poor advice in relation to what I was there for.

Level of cleaning especially bathroom on ward was a disgrace. There seems to be a total lack of supervision. Waste bin for general waste kept close to bed and within curtained area so lack of privacy and not hygienic. Hygiene in general not good although most medical staff did use hand wash.

The nurses in Holles Street are so nice and compassionate!

Our visit to A&E was a totally positive experience for my special needs grandson, his mother and myself in what could have been a difficult situation.

Unbelievably bad treatment. The focus appeared to be on not admitting any patient to a trolley. I was waiting 18 hours for a blood test and an x-ray. I was then sent home. The next day I was phoned and told my x-ray was misread and to return for a scan, another six hours were spent with no clear result. I was sent home not because they had identified the problem but because they didn't want to admit me on a trolley!

Was sent by GP due to concern over a clot. I was admitted and released after change of opinion. I went back the next day for a scan but only had one part of my body scanned despite having problems in other places. I'm still in pain with no answers. Would not be keen to go there again, a dump.

My doctor was an absolute gentleman. I felt relaxed and could ask all the questions I needed to without feeling rushed. His explanation of my test results was wonderful. Very clear. His nurse was a pleasure to talk to. Very confident and knowledgeable, warm and caring. The practice manager was super efficient and went above and beyond to be helpful. She always had a smile on her face. Unfortunately, my experience checking in for my tests was not up to the same standard. The receptionist seemed annoyed that I interrupted her conversation with a colleague when I arrived. I was waiting for 35 minutes to check in and given no explanation, it was only when the practice manager saw me in the corridor and asked them to check me in that things started moving and while I was waiting, staff were laughing and shouting at reception. It looked very unprofessional. I was seen by the nurse within five minutes of having my tests and saw the doctor just 10 minutes later.

I fully understand how busy it is but the lack of empathy compassion and basic communication skills was disappointing. I have attended many Dublin hospitals with my mother recently and good communication made up for long waits and lack of resources. Shame on the management and staff involved for not demonstrating values and core skills essential for all those who choose a career in health.

Food awful!

Excellent service.

I was happy with the treatment I received.

From the day I entered for a outpatient appointment, from Sharon the nurse in endoscopy unit to the girls on the endoscopy day ward, all were excellent.

Too many doctors giving different opinions, telling the patient very little. A friend of mine was admitted two weeks ago and to date they still have not got to the bottom of his illness. Every day a different doctor tells you that you are going home, then someone else schedules you in for a test and medication is changed without consultation. Disappointed with this hospital.

Would highly recommend this hospital. Had spinal surgery there last September and the care given by everyone was excellent. My surgeon was excellent and a true gentleman.

Leave your dignity at the front door.

I was so well looked after my heart attack, from when I went into the hospital until I left.

Patient care at this hospital is generally excellent once you are admitted. However, my surgery has been cancelled on three occasions now, which is unacceptable, due to a lack of ICU beds being available.

Appalling hospital! Probably the worst in the country or if not, very close to it. I arrived in an ambulance after spending five hours at another hospital waiting for one. I had serious injuries. On arrival at Castlebar I was parched with thirst (shock presumably). All hospital staff ignored my pleas. Eventually a kindly ambulance driver there helped me and brought me several cups of water. It was many many hours before I was sent to x-ray. It was dark in mid-winter and freezing cold outside. I returned from x-ray and at 11pm at night I was told to get out. 'Hop it' I was ordered. I tried to protest but was unable. My son had not yet arrived as he works on the other side of the country. I crawled down on the grass on my hands and knees hoping for refuge. Two hours later I made it as far as a hotel. Horrified by my state they gave me a room and brought me a toothbrush and toothpaste. My son had to give them his credit card details. He arrived to the hotel in the early hours as the hotel had rang him. When light came he took me home. Two days later we got a phone call to get into the hospital immediately because I had a serious injury that required treatment. Over one year later, Mayo General sent payment of my room to the hotel who informed them that they had been paid by my son on the night. Eventually, several months later I got a cheque for 70 euro to cover my hotel room that night. Castlebar is not a good hospital to go if you're needing healthcare. Unfortunately we have no choice.

Following an accident involving my then-five year old many years ago, I cannot fault Cavan Hospital. His heart stopped on admission and staff moved fast and saved his life. He has just got married now and I am so glad Cavan Hospital was on the ball that day!

Efficient, pleasant hospital in Dublin. Old buildings so a bit haphazard to find your way around but the staff are helpful at the front door. It took me some two years years, on being referred here from another hospital, to get my appointment here and as I was bleeding every day from the bowel in that two years, the wait for an initial appointment was ridiculous, especially as a young doctor in the other hospital told me that he was marking the referral as urgent. However, when eventually the day dawned and I got to St Michael's in Dun Laoghaire, things suddenly turned a corner and fast appointments were arranged, fast surgical procedures and my problems were quickly diagnosed and dealt with. I have been assured that if I get a recurrence to call St Michael's directly and because I am now on their books, I will be seen quickly. For that I thank God, it is very reassuring.

Galway hospital is a nightmare for parking. It is far better to park elsewhere and get the bus from the city centre out to the hospital. Many people have to travel huge distances to attend Galway Hospital - I had to travel from Erris, North Mayo. It's a headache taking two days to attend a five minute appointment, but, at least on the last occasion I went through the ordeal, the young female doctor saw the cause of my long term problem instantly and was able to do a simple procedure under local anaesthetic immediately. I haven't felt better for years. That last visit was well worth while. I received my follow up appointment within the week. Well done Galway on that occasion at least.

My husband was referred by his GP to A&E recently. The A&E and outpatient corridors were lined with patients on trolleys and chairs in complete chaos. The staff were pleasant but there appeared to be a lack of communication between members of the team - the right hand not knowing what the left was doing. There seemed to be lots of staff but the department was badly managed without leadership or organisation. Staff did not follow decisions or get back to patients as promised - no reassurance. Sick patients on trolleys in corridors with bright overhead lights. Patient's confidential care discussed for all to hear. No privacy, no showers, patients shouting in pain. Third world care.

Following a failed stress test, I did an angiogram. This showed up as critical percentage points of massive cardiac arrest unless urgent bypass surgery was done. Thanks to all for such immediacy as this was then undertaken and now one week later, I am home and am so grateful to my potentially life saving team.

My son was admitted for a burst appendix. Everyone involved in his care (including admitting staff in A&E) were caring, professional and really looked after us. The healthcare assistants in the paediatric ward go above and beyond for patients and families. They are to be commended on their professionalism and caring attitudes

Completing on behalf of my father age 72. Pre-admission, he was a fit, healthy independent 72 year old, walking, driving and moderately active. No medical history. Admitted via A&E for an injury and due to a long list of complications, substandard hospital care and mismanagement issues meant that he did not get discharged for almost 6 months later. Among other things, during this time, he got deep vein thrombosis and contracted a hospital infection, which had an irreversible impact on his mental health. No staff members seemed trained to prepare him for this long term side effect which really upset the family members and undermined his dignity. He was treated like an old man. The room/ward/ bathrooms were filthy dirty and overall hygiene standards were completely unacceptable for a hospital. Nobody seemed to have overall accountability for my dad's health. Staff changes, messages were lost, no continuity of care and nobody to address questions to in relation to his health and his treatment. This was most frustrating to our family. Arranging a family meeting with the consultant involved camping out in the hospital and making a nuisance of yourself until eventually somebody helped set up a meeting with the consultant. All of this, paralleled with six months inactivity (bed bound) has meant that his recovery is still ongoing one year later. He can still not walk without 2 walking sticks. In summary, I would not allow another member of my family to return to this hospital for treatment.

While the staff were always super helpful and attentive, I found that their job was made just that little harder by some aging equipment. In my case, an aging drip pump that was attached to me twice every day for a period of two hours at a time. The pump in question would on a regular basis put out error codes and stop working. Being an engineer myself and having a night where the pump took almost an hour out of one of the nurses time (which could have been spent with other patients), I found that the sensor at the top counting the drips from the bag was loose and would sometimes move for no reason triggering the alarm. While the pump works perfectly otherwise, issues like this could be sorted out with regular maintenance. The pump was last tested for electrical safety in the middle of 2018 but in my opinion, it looked like it had never seen a service in any form.

After my procedure, I was admitted to a ward. Everything was fine and I was well taken care of. The head nurse there was very competent, professional and friendly. I met her the next morning as she started her shift. The night before wasn't as friendly. I couldn't sleep because of the noise which was caused by the nurses talking to each other, and in my opinion, unnecessary banter while very seriously ill people were trying to sleep. At three in the morning things were quiet because two of the three nurses were themselves asleep. I spoke to one of the nurses about the noise and was told to shut up. Same nurse came to my bed space and vigorously moved the table, chairs and my clothes around for no reason that I could see. This was around 10pm at night. Only my illness stopped me from leaving at once and at least at home I might get some sleep. Apart from that one individual, everything was fine. I know nurses are run off their feet and doing their best and I have my utmost thanks and respect for them but a few are letting the side down.

My experience in CUH could only be described as beautiful. All the staff were as busy as bees in a happy hive and overall I found friendly smiles, helpful people working efficiently and in a very professional manner. From the reception lady, the first nurse, the trainee nurse, the tea lady, the doctor, the cleaning lady, all the other people unnamed but part of what I felt was a happy busy place, a place that had time for me. I must say THANK YOU to all who were in the A&E when I was there. I have used this hospital before and have discovered a place where I feel safe. Thank you. Edward (Eamonn)

Thank you to ambulance staff, doctors and especially your lovely nurses. My Mam's care and attention was excellent. On behalf of myself and my family, thank you. May God bless you all and the wonderful work you do.

I can honestly say I could not have been cared for better during my time at CUH. Every single person that was involved in my care was amazing from start to finish. I cannot rate them highly enough.