One of the nurses had no sense of care for patients. Shouted loudly at my uncle continuously to open his mouth while she pushed multiple tablets in his mouth. I told her he wasn't deaf but she proceeded. When I asked her to help me move him up a little to get him more comfortable she smiled put her hand on her hips and said she didn't want to hurt her back. No duty of care with this nurse.

Disgraceful attitude by consultant after procedure. No consultation given to patient or tests results examined beforehand. Failure to explain the outcome and obvious element of fobbing off when asked questions.

Admin is chaotic, otherwise pretty OK.

Went to A&E with my daughter on the morning of the 11th August. The receptionist was very friendly and welcoming and the triage nurse called us in immediately and was lovely. But the nurse practitione was amazing. My daughter's ear ring was infected and had completely disappeared into her earlobe. She did such a fantastic job retrieving it and was so calm and great with my 8 year old. I honestly couldn’t have asked for better care or a better outcome. Thank you so much to you all.

I went in for a day case procedure which ended up in resulting in an overnight stay. From signing in at reception to discharge, I can't fault anyone and can only highly recomend each and every member of staff. The consultant was a true gent explained, everything and made me feel at ease. Each and every nurse was excellent and kind and all provided an extremely high level of care. As a nurse myself I know the pressures of the job but everyone had a smile on their face and I felt extremely well looked after. Cannot recommend the Bons highly enough!!

I would like to thank all the staff for their gentleness, kindness and consideration shown to me on the day of my appointment.

Found staff extremely rude, left patients in dirty conditions, not changed when it was brought to their attention. They didn't want to know, said they were too busy when in fact anytime we went by they were sat with feet up and on their phones, all huddled together chatting, heads down trying their best not to catch your eye in case you'd ask them something. Not understaffed just could not be bothered doing their jobs from what I could see.

Almost non-verbal consultant communication, major issue not explained, no after care arranged. Refusal to write an advocacy letter to support more care in the home. A difficult doctor to deal with.

Such outstanding care. Treated just like family.

On vacation in Ireland from New York, I had a fall. Swelling and intense pain, I felt I had broken a bone(s). My friends took me to Sligo General Hospital where we arrived at ED at 4.15pm. Staff member was sullen. Gauze for cleaning my cut and bruised hand was left on a desk uncovered - staff member's bar of confectionery and energy/fizzy drink in close proximity! They only cleaned one of my cuts. I had to request them to clean the rest of them. Given my symptoms, I requested a full arm X-Ray, but they would not authorise this. I had to wait until approximately 11pm when another staff member authorised a full arm and hand X-Ray. This was carried out satisfactorily. I requested the X-Ray be read by an orthopaedic consultant. Word came back that two doctors pronounced that there was no breakage but advised an MRI scan on my return to New York. My arm was put in a sling and my hand in a wrist brace. I brought the X-Ray disc to NY on my return. Today in NY I had the X-Ray looked at by an orthopaedic doctor who immediately pointed out a metatarsal break. This fracture was plainly visible to me on the screen. A blind man could not miss this clear break. After eight hours in Sligo ED and having been charged 200 euro for a dreadful service, my impression of this hospital is very, very poor. At 5.30pm, we couldn’t even get a decent sandwich! This institution has plenty of room for improvement.

Occupational therapists were exceptional.

I had a great experience when I attended the A&E. I got a fright when I saw how packed the waiting room was but the triage nurse called me in quickly, took a blood test and did an ECG test there and then. Seen a doctor real quickly, great treatment.

A huge thank you to Prof Peter Murchan and his excellent team for the treatment and care that I received from them pre and post surgery, one word OUTSTANDING. Only for Professor Murchan I would still be suffering and still in pain. I'm from Cork and two Cork hospitals failed to make a diagnosis and refused procedures that would have contributed to a diagnosis, an absolute disgrace the way that I was treated by the doctors at these Cork hospitals. I'm 4 weeks post surgery and finally feel like I'm getting my life back. So thank you Prof Murchan for listening to me with such compassion, your team and all at South Tipperary General Hospital.

My pain consultant treated me a few months ago for continuous back pain. I had received several procedures last year without any relief. The pain relief has given me back my life, I can't believe what it like to live without pain and the pleasure and quality of my life has been restored. Many thanks to my doctor.

The care in Limerick hospital that is provided is excellent.

I was sent to A&E early last year for a rapid heartbeat. I was taken care of really well in there at the time and was referred for a 24-hour heart monitor, which I received an appointment for in November last year. Eight months later I've received no results and I can't track them by contacting the hospital as they don't know what doctor it's under and I was never informed. I was also referred to a sleep apnea clinic and quickly received an appointment for there however the doctor was abrupt and I've had over a year between these appointments where nothing has been done to investigate. I was also referred by GP for a procedure and have been told that there is an 8-month waiting list. The nurses are great and helpful but the organisation around appointments and information is very poor.

I found the hospital to be clean, well run and had a very positive experience following a traumatic outcome. I hope to back back in the near future under better circumstances.

Attended yesterday for a colonoscopy. The staff were wonderful. So helpful, caring and outstanding at maintaining extremely professional and competent attitudes throughout the whole time. They made it look so easy putting patients at ease, especially when I was so apprehensive.

I had emergency surgery in this hospital three years ago. Was told I was 'too young to be there'. I faced serious issues due to waiting so long for a scheduled MRI scan. Since surgery, I was supposed to be put on the pain management team but have heard absolutely nothing ever since. Not even a follow up review from up to date MRI. When faced with flare ups of my condition, I have had to continuously chase for appointments while being left unable to function in daily life with a family to look after at home. Even consumer services admitted this was unacceptable. Still suffering without pain relief. Zero faith in this hospital. Nurses are lovely as well as other staff members, but I think the doctors are disgraceful.

Outpatients clerical staff very unhelpful and abrupt. We were treated like numbers which is what we were!! No name tags or badges visible, not surprising.

It is a few years since I was in postnatal but I still remember how I did not receive the most helpful care while there. I had emergency section and was brought to postnatal ward approx 12 midnight. I had a wound pump which beeped continuously throughout the night. On several occasions I asked would someone try to fix it. I was exhausted and the noise of the pump was not helping me. The day staff eventually sorted the problem. I didn't get much assistance with breastfeeding on that night. Staff were not very helpful. I was in postnatal seven nights and was very emotional. My bed sheets were not changed for days. I felt staff did not help me very much. Not a memorable experience as a first time mum.

I was admitted to A&E on what I can only describe as an exceptionally busy time. Cannot fault the nurses at all. One particular doctor was poor with no explanation of planned tests etc. Otherwise doctors good. I was then admitted to a trolley in the corridor, no privacy, no dignity, no proper washing facility, sleepless nights and the corridor is the main source of traffic. While I appreciate the huge pressure on staff in such extremely busy times I do not think spending time in a corridor when you are so poorly is adequate, especially when it appears to be set up as a ward adding extra pressure for A&E staff. Overall my experience especially at night was very negative.

Was admitted by my doctor with a serious condition. I was left seven hours with a cannula in my arm until I saw a doctor. The nurse that took my bloods tried to make me sit on a bed with a paper blanket with blood on it. The A&E toilets were disgusting, one covered in pee the other smelt of raw sewage and had no hand soap. They were cleaned once in 8.5 hours and still no hand soap. Staff just kept fobbing me off. Just not good enough.

I was prescribed pain medication but the nurses did not administer it, or if they did, it was late because I had to call them multiple times and call back the doctor to continually tell the nurse to administer it.

I cannot speak too highly of Cappagh Hospital. The level of care and the patience of the staff was above and beyond the call of duty - not just to myself but to all the patients in the ward, some of whom rang their bells often! I just had a left hip replacement there, and would not hesitate in going back for the right one if necessary.

Bantry is an excellent regional hospital and we, in West Cork, are lucky to have it. The food is home cooking at its best! Hoping it receives the funding it so richly deserves and that they will soon have their own MRI thus avoiding costly and time-wasting journeys to CUH. Unfortunately I have been a patient in many hospitals, here and abroad, and this hospital is up there with the top. With many thanks to all the staff.

The building being only seven years old did have some major problems, for example, all the windows had drafts. This would result in ongoing costs with regard to heating and cooling, and also patents would be subject to drafts.

I had no other option but to select another hospital after a member of staff shouted at me in a raised tone four times in the waiting room and said "do you have cancer?" I replied in a very quiet manner we try not to mention the "c" word and "that is why we are here to find out". Quiet scary to say the least.

Hours in A&E. They lost urine sample so had to do it twice. Doctor discovered an issue but did not know what it was because it wasn't their speciality, so got a letter of referral. Really bad service, very little concern for discomfort or anxiety patient is going through.

I attended my appointment at the given time and upon going to reception the staff member barely lifted their head out of their computer to acknowledge me. I was muttered to to go and wait along side a number of people. I then noticed after 45 mins other patients who had arrived later than me had been called. I then had to go back to the reception and ask them to check on my status. Shortly after, I was called and my money taken. During the procedure itself I had waited to be given a sedative but was only given that when the consultant arrived to start the procedure. The consultant told me this will help me not to remember anything about the procedure. Well that was not the case, I could feel everything and at one point I even yelped with the pain. When I was taken to recovery I was fine and did not feel anyway sleepy. The consultant arrived and provided feedback and when I told him I was sorry for yelping he said "oh do you remember that"? Yes. He then muttered an apology and disappeared quickly. I still have not received any results and that was eight weeks ago. I know people who have had the same procedure and they did not remember anything about it. For a private hospital I would expect first of all the front office staff to properly greet their patients who are probably feeling nervous and possibly fasting throughout the day and for a consultant to check the amount of sedative to be given so that no discomfort should be endured by their patients for such a common procedure. I would not recommend this hospital purely down to the people I encountered (except for nursing staff). I will go elsewhere in future.