Midland Regional Hospital, Mullingar
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Below are the general comments about Midland Regional Hospital, Mullingar as posted by people who have completed the online survey.
Listing 1 to 30 of 205 comments.
Was referred by a GP for an ultrasound in the urology department. Had queued for over two hours to see triage nurse first to see what my medical situation was. The nurse spent approx two minutes examining me and then told me I would have to wait to be seen by a doctor, said it could be another three to four hours. This is ridiculous. All I wanted was to have an ultrasound. As I said I was referred by a GP so why clog up the A&E to see both a doctor and a nurse instead of sending me down to the urology unit. Complete waste of resources and my time. Management have a lot to answer for when some simple steps could help to reduce queues and waiting times for everyone.
|This user's rating:||35%|
The catering and cleaning staff were a disgrace. They barged into my daughter's isolation room. Their communication skills were minimal. My daughter pooed on floor at 6pm and at 9pm I was still waiting on someone to clean it up so I got on my hands and knees and did it myself. When I complained about it and mentioned infection control, it was passed off as staff shortages. While they drag the poo on their shoes half way around the ward. The nurses were nice but by god the support staff need to be addressed about this lack of respect. Cleaning a floor by throwing a jug of water then mopping it up is hilarious.
|This user's rating:||66%|
Jenny was exceptional in ICU in dealing with my auntie. She was very attentive and professional. I felt my aunt was very well cared for when Jenny was on duty. I wasn't very impressed with the next ward though. Doctors call around when you're not allowed in and older people need support and should have somebody to assist and ask the questions they cannot. Also thank God my cousins were in 2/3 times a day. Looks to be plenty of staff just more attention to the patients would be good.
|This user's rating:||68%|
Look it's the managers' responsibility to ensure the care and attention is being provided. Some nurses are great and some are not.
|This user's rating:||73%|
I recently had my third baby in Mullingar and I found the staff very helpful, the facility clean and they made sure that I was happy to leave after staying two nights. I would highly recommend Mullingar's maternity ward.
|This user's rating:||91%|
I attended casualty at 3am actively miscarrying. I was obviously very upset and Gill and Margaret the nurses in A&E treated me so well. Ye should be so proud of yourselves ye are wonderful at your jobs. Roisin, Ann Marie, Joan and Amy the midwives really helped me through hard times. Thanks to all.
|This user's rating:||99%|
From the time we were seen in A&E the hospital staff, from nurses, to consultants both in A&E and on the paediatrics ward could not do enough for our little boy and ourselves, explaining everything to us and putting our mind at ease.
|This user's rating:||99%|
Hope my father never has to attend this hospital ever again. Was literally accused of being a pain med junkie when he actually had a herniated disk and couldn't walk with the pain. My own mother had to shower the man. No nurse available. Medical chart with his name on it with the wrong address, wrong date of birth on it, this was swiftly snapped off my mother when she pointed it out to the nurse. Thankfully he has health insurance to be able to transfer to Dublin. Absolute joke of a hospital, imagine if he didn't have health insurance. I will also be submitting a formal complaint.
|This user's rating:||20%|
Unfortunately we have had many stays at this hospital and thankfully the majority have been great. The nurses in the paediatric ward are always helpful and interested in talking to my son and making sure he understands what is going on. The only complaint I would have is with the food provided. A lot of chips offered.
|This user's rating:||83%|
I just spent a day in the day ward of your hospital and found it second to none. From the ward staff to theatre they were all exceptional. Thank you so much, it was a pleasure.
|This user's rating:||100%|
Total disaster. Took eight hours of waiting to see doctor for two minutes and get antibiotic prescription. If I had a choice, I would never ever go back to them.
|This user's rating:||35%|
My daughter had an accident and hurt her foot badly. We went to A&E at 6pm and she had an x-ray. We were left waiting five hours in A&E on a Friday evening to be seen by a doctor. It was exceptionally busy and they rushed the stitching that was required. By this stage my daughter was so distressed another doctor came in to see what was going on and it was her who helped calm my daughter down with me. We went to our GP as advised a week later and the wound was ulcerated as it was not cleaned properly in A&E. I appreciate that our hospitals are under-staffed and overcrowded but its unacceptable for a wound to not be cleaned correctly and for the staff to be so busy that it took five hours to receive stitches.
|This user's rating:||51%|
The efficiency, care and professionalism of those I came into contact with leaves nothing to be desired. They were courteous, helpful and made me feel at ease and relaxed. The nurses on Surgical Ward 1 were exceptional in their care of the patients and nothing was too much trouble for them. In all, the team were brilliant. I wish to extend my gratitude to them all.
|This user's rating:||98%|
Our mother has had many dealings with Navan Hospital over the years and has always been treated with kindness and respect in a timely manner.
|This user's rating:||30%|
Friendly and professional service. Very well run department.
|This user's rating:||93%|
The staff on the ward were fantastic, they accommodated every request and enquiry we had. We did have to chase the doctors as there was confusion as to who we were under, having been admitted with a post-op infection.
|This user's rating:||91%|
I had my baby there last Christmas and the care I revived was second to none! My husband and I were treated with the upmost respect and dignity! I could not thank all the staff enough from medical, nursing and domestic staff, they were all fantastic and I feel they do not receive enough recognition for all their hard work!
|This user's rating:||92%|
The patient was sent from her GP with bad stomach pain and was left for hours. She was then told she would not be seen for another few hours. Nobody knew what her problem was or ruled out something serious, so if she had appendicitis or some bleeding internally, a few hours could kill or cause serious problems the longer left untreated.
|This user's rating:||40%|
I was given a camode to use which was already full of faeces
|This user's rating:||94%|
I went to the hospital with my friend who was six weeks pregnant and had started to bleed. They took her blood and she had to wait for her turn for the scan which was around four hours. She was not allowed to eat anything before the scan, meanwhile the nurses went on a break while other woman were left starving. When we got into the scan, the nurses didn't say anything particular. We more or less knew what was going on, she would have a miscarriage but the nurses sent us home and recommended to drink paracetamol. How is that acceptable? She returned that evening as an emergency because she was bleeding very severely. Yet again, the nurse just sent her home. Two days later she had a miscarriage at home. I can't even imagine how dreadful and emotionally scarring it must have been. I think the nurses should have at least hospitalised her. I'm so disappointed in the staff. I would imagine she is not the only one who went through this. God Bless!
|This user's rating:||24%|
Extremely clean, supportive and helpful staff.
|This user's rating:||93%|
My son had a head injury that needed three stitches on a Friday night. At 22:20 we came and at 05:00, my 8-year-old son got a bed in the paediatric ward. I didn't see the necessity of putting him overnight in hospital after leaving him without any care for five hours in the waiting room. I felt that the staff's priorities were wrong. They had to do so much paper work that they didn't have time for patients (I counted five completed forms for us with the same questions, some irrelevant, like who is your GP or what religion are you). We occupied a bed for one hour in the A&E after the stitches were put in because we had to wait for somebody to bring us to the ward. Next day we could not leave and waited more than two hours for a prescription because it had to be signed by a surgeon. All this time adds up to the waiting time of the next patients. The treatment we got was of high standard and I want to thank the staff for that.
|This user's rating:||72%|
Dreadful experience in Mullingar. My grandmother was there for a number of weeks over the summer. My granny is 93 yrs old and only very recently became fully unable to care for herself. We did not feel we could leave her at all in this hospital. If we were not there, she would not have been washed or fed. A dreadful way for a lady of her age to be treated. We got her out as quick as we could and we never want to have to bring her this hospital again.
|This user's rating:||28%|
All staff on my ward were very rude and nasty and should not be working in the medical field. when I rarely asked for help I was always told 'I'm on my own, I'm the only nurse in this area, we're short staffed' etc... Nurses were hopeless at medication times and there were several medication errors. Student nurse filled in my temperature but never checked it. It turned out it was 39 when I asked to have it done. One nurse was the rudest person I've ever met. The place is a dump.
|This user's rating:||35%|
The care I received in OPD was excellent and nurses and doctors were very professional and caring. This was my first pregnancy so I was very vulnerable and scared! But I am a nurse so obviously I had a fair idea. I was admitted for a planned induction and I had a nightmare experience before I went into delivery room and after on the wards. Staff so rude initially, although the nurse during my labour was really excellent and caring. I got gas and air and then an epidural and all went as would be expected from first delivery. So I thought I'd be grand once I got to the wards but no, just shocking care. I could not wait to get home. Nurses treated me like a fool and were really impatient about breastfeeding and so grumpy and just acted like they were involuntarily made work there! Most of the nurses should not be there honestly. Hello! I never had a baby before so go figure! Was supposed to be the best experience of my life but they ruined it. Once I got home I felt so relieved to be with my gorgeous baby and husband. Really shocking. Could really keep going with how bad the care was on the wards, so so bad. I would never treat any of my patients like that. All you expect and need is a smile and a 'how are feeling'?? And a caring nurse. Is it really that hard??? No it isn't. So basically 50% of my experience was bad.
|This user's rating:||50%|
Misdiagnosis. Patient file was lost over an entire weekend. Help bell was inoperative for two days. Staff were patronising and not listening and consequently made incorrect assumptions. They were also insensitive and arrogant. Unavailability of consultants and of diagnostic services (xray, scanning depts etc...) Mostly 9-5, Mon-Fri. This feedback is repeated again and again by friends and family who have been through the service. Hideous experience. My baby was born into a lavatory bowl in the hospital despite having just been told repeatedly that I was not in labour. Staff dismissed my husband’s requests to take the baby out of the lavatory and dismissed it as ‘a bleed’. Went through labour with inadequate pain management and was told to stop screaming in pain, as I’d wake all the other new mothers who needed their sleep. Husband had to order an intern to check the lavatory and retrieve our dead daughter. I was finally discharged with needle/terminal for bloods/drip still inserted in my hand. This was later removed by my GP.
|This user's rating:||48%|
Awful experience over a five-week stay. Nurses had serious attitude problems. Care received was far below average. Doctors were generally good, friendly and listened to what we had to say. Nurses on the other hand were so rude and disrespectful. Pressed the bell, no one came for 45 mins, went out to desk, four nurses sitting having a chat. Horrible place. Hopefully, myself or family never have to go near the place again.
|This user's rating:||26%|
Helpful and careful.
|This user's rating:||96%|
I went into Mullingar in the early stages of labour. I was checked once for dilation and they said I was not 3cm to get epidural. As pain progressed I asked them to check me again and they said there's no point, we haven't enough staff to give you an epidural any way. By the time they checked me I was 8-9 cms and they still wouldn't give me an epidural. I was giving birth in a normal ward until 20 mins before I gave birth when they wheeled me in a wheel chair down a corridor screaming with pain in front of everyone, it was just horrific. I had nine hours of excruciating pain and no pain relief, thought I was going to die. When I got back to the ward they told my husband to leave after 20 mins. I was left lying in blood all night, nobody helped me get washed or dressed. I asked a nurse for a bottle in the middle of the night and I waited a half an hour with a crying baby. I dragged myself out to find the nurse. I was bleeding and hardly able to walk, only to find her reading a magazine and she had forgotten, didn't even apologise. ALL I can say is it was a terrible awful experience for something that should be joyful. I will never go back again. Shame on them.
|This user's rating:||46%|
Excellent care - could not have asked for more
|This user's rating:||97%|